Our stay was exceptional. Your staff were very detailed and attentive. Every morning Tino, Erni and the Alba team took great care of us They used our names and knew our daily order. I understand the power of personalization in hospitality as I have previously managed hotel properties.
The restaurant outlets were all superb. The menus and cuisine was excellent. Najeef, Jobin, Ajim and the executive chef all assured we were taken care of when visiting each venue. There was another tall gentleman yet I don’t recall his name as well that was very hospitable. We dined in all the venues yet didn’t experience Cargo but we definitely will return. Whale Bar was our favorite overall experience with the view and cuisine.
The accommodations were very clean and comfortable with a view like none other.
Our turndown attendant was also very cordial and attentive.
The spa and services there were great.
Remon was excellent and attentive.
Shyan in the St. Regis transfer lounge and the airport transfer team were also very accommodating.More
- 011 960 676-0077
- Email hotel
- Free Wifi