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Reviewed 4 March 2021

Loved the experience - the service, the island itself, facilities everything was great. The only minor issue is transportation between the islands but hey, we got two islands instead of one. I want to thank Siraj, Dhanuka, Yapa, Isuru and all of the Riu Palace restaurant staff for making our stay such a pleasant experience.

Date of stay: February 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with riu.com
Thank Danchose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RIU Hotels and Resorts, Marketing at Hotel Riu Palace Maldivas, responded to this reviewResponded 9 March 2021

Dear Danchose,

Thank you so much for choosing RIU Hotels & resorts and your kind words!

We work hard to make sure that each guest we welcome to our property has a unforgettable experience, and for this reason it makes us very happy to hear that the team was able to make your stay truly special, despite all of the restrictions we have to follow during this challenging times.

We would love to have you as one of our loyal guests and welcome you again soon.

With our best wishes we remain,

Hotel Riu Palace Maldivas
Online Reputation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2021

The resort was very well organised, the service was always excellent, everything was perfectly maintained and you can feel safe all the time. The food was very delicious and Chamod, Prashant and Madouma were the best people from the staff! The best cocktail I have ever had was made personally from Chamod in the sport bar. That cocktail must be included in the menu :) The name of the cocktail was "HoneyKarma".
The ocean was also amazing. We managed to do some snorkeling every day and we saw sharks, turtles and many colourful fish.
Overall, if you are planning a trip to this place, it must be for at least 2 weeks, so you can have enough time to try everything and fully enjoy all services that are provided in the resort.

We will come back next year :)

Date of stay: February 2021
Trip type: Travelled as a couple
Thank L4747BJmariat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RIU Hotels and Resorts, Marketing at Hotel Riu Palace Maldivas, responded to this reviewResponded 3 March 2021

Dear Maria,

Thank you for taking the time to provide such a wonderful review!

We are delighted to realize that we earned such a high rating, and that you fully enjoyed your stay. Reviews like yours encourage us to keep up the daily effort.

We hope to welcome your return soon!

With our best wishes we remain,

Hotel Riu Palace Maldivas
Online Reputation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2021

My husband and I spent a week in a beach room in the Palace side. The whole experience was amazing! When we traveled, the Atoll side was closed due to lower occupancy, so all guests were accommodated in the Palace side even if they booked for the Atoll. But we could use all restaurants and facilities on both sides.
We chose to book the Atoll side in the first place because it is more animated and fun and because the lagoon with the house reef is located there. As we like snorkeling and diving we considered it would be more suitable especially since the rooms are similar just slightly smaller. On the Palace side water is shallow and light turquoise but you cannot see many fishes. In the lagoon at the end of the Atoll side simply snorkeling next to the shore we managed to see two turtles, octopus, manta ray and lots of colorful fishes and corals.
The hotel is very modern, located on a private island offering all facilities. The Palace and the Atoll sides are connected by a bridge having at sides the beach bungalows. We preferred the beach room because we like the view of the sand and sea.
Rooms are spacious, very clean and the view is breathtaking. The minibar in the room is filled with drinks daily. Staff is very helpful and extremely friendly and everything we needed was provided to us immediately. At all times we felt welcomed.
Food at the main restaurant is variate and delicious. You can find food from all cuisines and for all tastes. Staff was always paying attention to guests filling glasses before we finished our drinks. Beverage is quite ok. There are 3 ala carte restaurants in the resort but only one, The Steakhouse, was functional with previous reservation required. We did not feel the need to book.
There were three bars opened, one was the pool bar on the Palace side and two located on the Atoll side, the sports bar and the Atoll pool bar. Palace pool bar was open from 10 am to 12 am, Atoll pool bar from 10 am to 6 pm and the sports bar 24h. In the palace side from 8 pm to 10 pm we had live music and for 2 hours after DJ. That made us feel that there are no Covid restrictions and we were back to normal. Cocktails are good at the pool bars but best cocktails and coffee we enjoyed at the sports bar.
Since the trip was a surprise for my husband’s birthday, I wanted to organize something special and I booked a beach private dinner which was totally worth it and I would like to use this occasion to give my special thanks to Mattey the resort manager, Ihusan who helped me organizing everything and keep the surprise till the last moment, the Chef for the amazing food and the best chocolate cake in the world and to the amazing guy who kept sure we had anything we needed (I am so so sorry that I cannot remember his name) for being so talented in making the decorations and a wonderful flower crown for me. Also I would like to thank the people who decorated the room! And a big thank you to the guy who found the screw of my husband’s sunglasses. Such a nice person.
In regard of the entertainment, at the Atoll side there is the Scuba Caribe team offering a great range of water sports and activities. We booked the dolphin trip, 1.5 hours of fun chasing the dolphins. Thank you Rifaad for making everything possible for us having the greatest time. Also we booked a snorkeling trip but the water was fussy and we could not see as many fishes as we saw in the house lagoon.
We wanted very much to take the PADI certification in Maldives so we took the Scuba Diver Course, 2 days intensive course. Many thanks to Fassy our instructor who had enormous patience with me and did not let me give up! Thank you!!! You are the best!
Thanks to Sol for being so helpful and for telling us so many things about the water world and to Rukki who is a great entertainer. Ole! )
Overall, what we enjoyed most in the resort were the people who were genuine and so good hearted. We would definitely return to RIU any time.

Room tip: Atoll side is more animated. Scuba Caribe, SPA and Gym are located there. Also the fruity bats are located there :)))
Date of stay: February 2021
    • Value
    • Location
    • Service
1  Thank OanaC211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RIU Hotels and Resorts, Marketing at Hotel Riu Palace Maldivas, responded to this reviewResponded 3 March 2021

Dear Oana,

Thank you for taking the time to share your review!

We are so thrilled to hear you enjoyed your visit to our property and would be glad to welcome you back for another fabulous stay!

Kind regards

Hotel Riu Palace Maldivas
Online Reputation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2021 via mobile

We’ve just returned from our vacation to Maldives. And we absolutely loved our experience we had at Riu Palace Maldives. It was a trip full of surprises- first of all we were upgraded to Water Villa, which was just amazing! The atmosphere was pleasant and relaxed , every evening we were observing picturesque sunsets when DJ was playing just on the beach and all the guests were served delicious Spanish sparkling wine ( or whatever they wanted)
And the Valentines Day was so memorable! The restaurant was so nicely decorated and the food was scrumptious!
No need to tell about the beauty of the turquoise water of the sea, I have hundreds of photos of it in my phone already.

Date of stay: February 2021
Trip type: Travelled with family
Thank Curlystyles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RIU Hotels and Resorts, Marketing at Hotel Riu Palace Maldivas, responded to this reviewResponded 24 February 2021

Dear Guest,

Thank you for sharing your five-star review with us.

We sincerely appreciate your kind comments and we are delighted to hear your stay was enjoyable.

Please come back and visit us again as it will be our pleasure to assist you in anyway.

Kind regards

Hotel Riu Palace Maldivas
Online Reputation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2021 via mobile

We had a great time here, the whole area is very modern, well designed and extremely clean.
The food in main restaurant is in my opinion only average but I liked the theme restaurants.
We had minor issues but all of them were solved immediately. In general the staff here is simply amazing, friendly and always there for you.
Would definitely come back to this beautiful place, you are doing a great job !

Date of stay: February 2021
Trip type: Travelled as a couple
Thank 521melvinz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RIU Hotels and Resorts, Marketing at Hotel Riu Palace Maldivas, responded to this reviewResponded 26 February 2021

Dear Melvin,

Thank you so much for this kind review.

It is wonderful for us to hear that you experienced a comfortable stay, highlighting our services, hospitality, and accommodations.

Certainly, we will make sure to report your feedback to our team so they know you were kind enough to leave such great words.

At the same time, we are sorry to learn that we were not able to convince completely with the food served at our main restaurant, but we are glad that we met your taste with our theme restaurants. Our head of food and beverage have been made aware of the feedback and we will all continue to work on the improvements.

Please come back and visit us again. It is our hope that your next visit will be another five-star experience, thank you!

Kind regards

Hotel Riu Palace Maldivas
Online Reputation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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