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All reviewsbest westernsroom was cleanthe breakfast areaone night staynice hotelhot tubwould stay againeasy accessindoor poolcontinental breakfastfront desk clerkjoliet areahousekeeping staffjayraceil
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Reviewed 21 November 2017 via mobile

The Best Western hotel in Joliet, Illinois, was an ideally situated for easy access to Joliet. The hotel was very comfortable, and the decor and furnishings looked to be brand new. There were excellent facilities including an indoor, heated pool and a hot tub. Plus there was an eating area with unlimited coffee and breakfast in the morning.

The room was very well laid out, a big TV and plenty of seating, en suite and coffee making facilities. The breakfast was very good, and the hotel has a pancake making machine, which is brilliant.

The staff were all very friendly and helpful, a highly recommended hotel and well situated for shopping at the nearby shopping mall and various restaurants.

Stayed: November 2017, travelled as a couple
Thank IanHCM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2017

We visit Joliet, Illinois several times a year and always request a room at the Joliet Best Western. The owners and operators have their quest's comfort at heart. We have never been disappointed with our stay in the Joliet Best Western.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
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Review collected in partnership with Best Western
Thank SirOldDirt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2017

Very clean. Very Friendly staff with a great sense of humor. Definitely staying here again. Pradip, the owner, is a very pleasant man and helpful. At check in he offered us to look at our room first to make sure in was satisfactory. If it wasn't he was willing to give us a different room. The room he assigned first was extremely clean and neat.

  • Stayed: November 2017, travelled with family
    • Value
    • Location
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Review collected in partnership with Best Western
Thank I3213PGkellyl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2017

This hotel was a one-night stay to attend a funeral. The hotel is clean, and it appears they are trying to make some updates. Our two Q bed room was good size and the TV and refrigerator worked just fine. The bathroom is adequate, but the toilet is one that is low to the ground, making it a little more of a challenge for older knees and anyone very tall. Our beds were comfortable, linens clean but worn. The sheer curtains had a good sized tear but were clean. The hotel wasn't very full, so it was nice and quiet. Breakfast was okay...the usual options of microwave hot things, a waffle maker, some cereals and small pastries, etc. If you are looking for more class, this isn't the place, BUT, if you are looking for clean and don't care about the amenities being perfect, this is a good option.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank BarbL48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2017 via mobile

We love this place. We stay here several times a year. The management team is always so helpful. I am handicapped so I have special needs that they always accommodate me. I personally can’t say enough good things about the staff and comfort in the rooms. We get the king handicap suite and it is every bit as comfortable as my home. No bugs,clean and they will go out of their way to make you feel comfortable.

Stayed: October 2017, travelled as a couple
Thank PJB623
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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