Location is good, as well as value. Unfortunately the staff seem very suspicious of their guests. I needed 2 stay an additional night due 2 business and even though they had the credit card on file they wanted payment b4 extending. More
Location is good, as well as value. Unfortunately the staff seem very suspicious of their guests. I needed 2 stay an additional night due 2 business and even though they had the credit card on file they wanted payment b4 extending. MoreShow less
We apologize for your unpleasant view of our staff. Sometimes it is a policy which may had to follow to request your card again. The first time the card is authorized for certain nights and any extension requires us for another authorization. This policies are also set by the agreement with credit cards companies.
We value and trust our guests.. always!
Not much negative to say, even if not a 5-star hotel. Clean, well-kept, more than what you would expect for the price. A good value!
Thank you for your recent review, and your kind words. We take the comments of our guests very seriously, as our goal is to always improve on meeting and exceeding expectations. We are always striving in a continuing effort to attract and maintain great customers like yourself.
Yours in hospitality,
The hallway where our room was smelled strongly of marijuana. Furthermore, we had dirty / stained bedsheets.
Other than that it was OK, but these are very big "other than that" issues.
We apologize you did not had pleasant experience while staying with us. We request to you and all of our guests, if have any issues please let our front desk know and we will do our best to serve you better. We would have changed your room to far away at the other end and informed police of probably marijuana smell. We will discuss with our housekeeping staff about cleaning rooms. We already have instructed them not to compromise cleanliness of the rooms. We will follow up with them after your review. Please give us another chance and we will make sure you will have whole different and really nice experience upon your future stay with us.
My husband and I went on a small road trip and located this Hotel on Google, it had good ratings and was close to shopping malls, restaurants, gas stations etc. So it was convenient for us, in the future we will be back! Thank you
Thank you for your comments. We are pleased that you had a good stay with us, and for the most part, enjoyed your stay. Our locations is always been big plus and really convenient for our guests. Even local transport for downtown is just 2 miles away from our property. Thank you again for your reviews, and we look forward to another chance to serve you!