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All reviews drury lane oak brook living room nice hotel front desk staff spacious rooms easy access parking lot staff was friendly free breakfast hilton chicago atrium oakbrook mall conference couch
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16 - 21 of 1,332 reviews
Reviewed 1 April 2022 via mobile

I booked this hotel through friends and family and got a great rate on a suite. We just wanted to take our kids out for a night and let them swim and feel like a vacation.
When i checked in the night before on the app, it only gave me four rooms to choose from, none of which were the king room I actually booked. No biggie but odd so thinking nothing of it i booked a room on 10tb floor.
Digital key is great, I didn't have to see front desk. My room was outdated, balcony had been screwed shut and no longer usable. Not sure if that is all rooms or just this one.

Date of stay: March 2022
Trip type: Travelled with family
2  Thank chicagoppl0912
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 23 March 2022

A beautiful hotel. Very clean. Friendly front desk. Great location. I was surprised that it was $6 for parking in this area. As females traveling, we felt safe in this area. And it's within walking distance to the Drury Lane Theater - just across the parking lot.

Date of stay: March 2022
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank Kim D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 22 February 2022

They are not cleaning as well as they should and if you like cold water at they bathroom sink then your good. Saturday we woke up to some things not working in our room but later was and we had to shut the bathroom door to sleep because during the night into the morning the toiket would start to run

Date of stay: February 2022
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank jsheckells80
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 8 February 2022

This Hilton charged the price of an upscale resort Hilton but was anything but. It was run down, needs a definite face lift (bubbling wallpaper, creaky plumbing, no USBs anywhere, older TVs). Also make sure you check if your room was thoroughly cleaned when you get in, as ours was not.

Date of stay: February 2022
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank cunningham401
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 2 January 2022

They charged us $6.00 a day for parking in an isolated lot. And they didn’t clean the room. We were there for 5 nights. We complained about no hot water so they said someone checked it out WITHOUT coming into room. Although the shower water was warm it never got hot.

Date of stay: December 2021
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank bananas62022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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