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Savings alert! 11% below average rates

The price you found is 11% lower than this hotel's average rate of US$131/night.

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Savings alert! 14% below average rates

The price you found is 14% lower than this hotel's average rate of US$121/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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Reviews (523)
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All reviewsfront desknice hotelroom was largebed was very comfortablepheasant run resortlobbystcharlesfireplacemicrowavejennifereventaccommodationsweddingchicagofacilitywhirlpool
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Reviewed 21 June 2015

This hotel is a good small hotel in St Charles, the staff is really professionnal, to the reception and ins kitchen.
The breakfast and the menu's card are very well done and the food is good, served quickly even if you want to eat it on your room.

The reception is well decorated, the fitness center and the pool a bit too small and the Jacuzzi was dirty ( insects ) but overall it was a pleasant stay

Room Tip: Prefer bottom rooms for not smell fast food nearby
  • Stayed: June 2015, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Inesdepye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2015

Great stay!!! Loved the digital check-in and room selection. Hotel was 1st class, clean, beautifully decorated. Good staff. Can't say enough good about my stay. Perfectly located for my business trip. Lunch was good and quality and reasonably priced.

  • Stayed: June 2015, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Douglas E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tayliejackson, Front Office Manager at Hilton Garden Inn St. Charles, responded to this reviewResponded 5 October 2015

Douglas E,

Thank you for your review! We appreciate your business and are so happy you enjoyed your stay!

We hope to have you as our guest in the near future!

Sincerely,
Taylie Carlson
Front Office Manager
taylie.carlson@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2015

I had a great stay at this particular Hilton Garden Inn. The staff was friendly, the room was very clean, smelled great, tempertature was perfect throughout the night and the bathroom was spotless. I had such a great experience which equals planning to stay there again when visiting the St. Charles, IL area. I highly recommend this hotel for travelers planning to stay in the St. Charles, IL area.

  • Stayed: June 2015, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Chrsitina N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tayliejackson, Front Office Manager at Hilton Garden Inn St. Charles, responded to this reviewResponded 5 October 2015

Christina N,

Thank you for your review! We appreciate your business and are so happy you enjoyed your stay!


We hope to have you as our guest in the near future!

Sincerely,
Taylie Carlson
Front Office Manager
taylie.carlson@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2015

very nice people, clean rooms, smelled good, great location, food was good as well. The front desk person was very helpful local directions. Would stay there again if I'm in the area. Hilton Garden Inn is always one of my favorite hotels, the experience is always good.

  • Stayed: June 2015, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Phil N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tayliejackson, Front Office Manager at Hilton Garden Inn St. Charles, responded to this reviewResponded 5 October 2015

Phil N,

Thank you for your review! We appreciate your business and are so happy you enjoyed your stay!


We hope to have you as our guest in the near future!

Sincerely,
Taylie Carlson
Front Office Manager
taylie.carlson@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2015

We chose this venue for our daughter's wedding based on location and are so glad that we did! The facility was a great place for a wedding. The staff were all professional and extremely helpful. It couldn't have been better.

  • Stayed: June 2015, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Jane N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tayliejackson, Front Office Manager at Hilton Garden Inn St. Charles, responded to this reviewResponded 5 October 2015

Jane N,

Thank you for your review! We appreciate your business and are so happy you enjoyed your stay!


We hope to have you as our guest in the near future!

Sincerely,
Taylie Carlson
Front Office Manager
taylie.carlson@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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