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Hampton Inn Chicago-O'Hare International Airport
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Reviews (1,082)
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All reviewswally parkriceshuttle servicewafflescar rentalfree breakfastindustrial areapark and flypool and hot tubroom was cleanthe breakfast areafree shuttlewould stay here againhot breakfastexcellent stayminute drivenext morning
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Reviewed 10 March 2018

Overall great experience. The hot tub looked like it needed a little cleaning but that was our only compliant. Everyone was friendly and went above and beyond. Breakfast was delicious and they even had a homemade waffle machine. They gave us snack bags to take each day.

  • Stayed: February 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
1  Thank jessicamagic84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony C, General Manager at Hampton Inn Chicago-O'Hare International Airport, responded to this reviewResponded 15 March 2018

We appreciate you sharing your recent experience and are glad to hear you had an excellent stay! It's also good to read you found our staff very helpful and friendly and enjoyed our delicious complimentary breakfast.
We apologized about our pool condition, it is actually not dirty, but it needs work, and we are currently taking care of this issue.
I would like to reinforce that it is only a momentary problem. It would be a joy to have you back because we know that we can provide a much better experience. Our team here at the Hampton Inn in Schiller Park looks forward to serving you again !


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Reviewed 8 March 2018

Everyone that works here is extremely professional and nice. Especially one lady at the front desk named Vanessa. Vanessa went above and beyond with everyone she interacted with. She is awesome, warm, friendly, and well informed when you ask her questions about the area. This is hotel is also in an excellent location. Close to airport, many restaurants within walking distance, and a big shopping mall with a bunch of restaurants right across the street from the mall. The shopping mall is only about 10 minutes away with Uber or Lyft driver. There are even a couple of restaurants that will come to the hotel and pick you up. I will definitely stay here again if I need to stay somewhere close to the airport again. Excellent breakfast too!

  • Stayed: March 2018, travelled solo
    • Rooms
    • Cleanliness
    • Service
1  Thank D S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony C, General Manager at Hampton Inn Chicago-O'Hare International Airport, responded to this reviewResponded 9 March 2018

Thank you for reviewing our Hampton Inn - We're happy to hear that our location worked well for your needs.
It is always a pleasure to receive positive feedback, especially about our friendly staff they are true assets to our hotel. I will share your comments with our team, especially with Vanessa she is awesome and we are so lucky to have her in our team . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, we hope it won't be too long before your next visit.

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Reviewed 6 March 2018 via mobile

Ok except for hair in between the sheets, so not just stuck to the duvet. Otherwise room seemed clean. First Hampton I’ve ever been too ( and we’ve been to a lot, nationwide) that tailored breakfast options to the clientele ie rice, kimchi and miso soup packets with three kinds of furikake

Stayed: February 2018, travelled with family
1  Thank Busybees317
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony C, General Manager at Hampton Inn Chicago-O'Hare International Airport, responded to this reviewResponded 9 March 2018

Thank you for taking the time to write a review about out Hampton. We are so disappointed to read that you found hair in your bed. We appreciate you bringing these issue to our attention so that we can fix these items to maximize our guest’s happiness. We are constantly evaluating our facility and services to provide the best possible experiance for our guests. Thanks for taking the time to let us know.
Please accept our apologies for your less than perfect experience, we look forward to serving you in the near future.

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Reviewed 5 March 2018

We have stayed here several times with the Park Stay and Go package, most recently last month. It works so well to have a place to leave our car for the week, and the parking area is very close to the hotel (unlike the huge parking lots I've sometimes had to walk through at park, stay and fly hotels). The shuttle has always come within 10-15 minutes of when we start waiting - this time we came down the elevator and walked right on. It was also very easy to find the return shuttle at the bus and shuttle center on the way back. Very satisfied with the comfortable accommodations and easy travel experience.

  • Stayed: February 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Kristin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony C, General Manager at Hampton Inn Chicago-O'Hare International Airport, responded to this reviewResponded 9 March 2018

Thanks for taking the time to review our Hampton Inn - we're excited to hear you had an excellent stay and could take advantage of our Park & Fly option! We are grateful for your high ratings and look forward to seeing you the next time you're in the area! Thank you for your recommendations.

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Reviewed 4 March 2018

Great room, large king size bed, great selection for breakfast in the morning and menus for restaurants nearby that delivered. My room was clean and the front desk staff were polite and helpful.
For a one night stay it was perfect. It was a perk that they have a parking lot :)

Stayed: February 2018
Thank Brenda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony C, General Manager at Hampton Inn Chicago-O'Hare International Airport, responded to this reviewResponded 9 March 2018

Thank you so much for the fantastic comments. We are all about creating authentic experiences and I’m so happy you took a chance on us and allowed us to exceed your expectations. We hope to see you and your group back here again soon!

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