Stayed in Vis vitalis July 21st and 22nd 2017 with a group of 44. No air-conditioning despite the hot, mosquitos came from the pond outside when we opened the windows, very weak internet connection, two guests got locked inside their room and couldn`t call the reception since there is no telephone in the rooms. The biggest problem was the manager or the `boss` as one of the staff members called her. She insulted and shouted(!) at one of the guests during breakfast thinking that the customer would take her sandwich out, which was not true. She literally scolded the customer in Hungarian. Noone could understand what she was trying to say. We were all shocked when she furiously grabbed the sandwich from her hands. Someone should tell her that the customers pay for the bed and breakfast and she cannot treat them as if they were thieves!!!
- Official Description (provided by the hotel):
- Vist Vitalis, our four-star Medical Wellness hotel, was built in the center of Kerepes, by the side of the lovely country side . Can be found 15 minutes’ driving from Budapest and 20 minutes’ driving from the airport. Therefore, Kerepes offers and ideal opportunity to guests escaping from the noise of the capital and wishing to relax, regenerate and have a rest to enjoy the special services and unparalleled convenience offered by our hotel in a luxurious environment.Our 36-tub Kaqun bath, special Medical Wellness treatments, oriental teahouse, restaurant giving preference to bio raw materials, elegant standard and deluxe rooms, apartments meeting every requirement and the commitment of our staff guarantee that all the guests doing us the pleasure of choosing our hotel will have a delightful experience for life. ... more less
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