This hotel is a great option for a long-term stay or for those looking for a hotel that allows pets (like in our case). More
- Free Parking
Simple review: This is my go-to place to stay when I visit friends and family in the Chicago area.
Thank you for your loyalty to our Hotel brand. We appreciate you taking the time to leave us your outstanding review and 5 Star rating that was shared with our team. We're so glad that you continue to visit us regularly when you are in our area.
Please reach out to us directly should you have any additional comments. We're grateful that you choose to stay with us often and look forward to your return.
When traveling with family, the suite set-up is ideal. The room was clean, though there was a food odor remaining, either from previous guests or from current guests in adjacent rooms. We purchased an air deodorizer spray and were able to open the windows which helped a great deal. The advertised shuttle service was not particularly useful as it seemed to be designated for a specific corporation during the morning commute. The breakfast was excellent - options for our entire vegan/vegetarian family. The staff was pleasant and helpful. Internet access was not reliable, though we didn't ask for a new password.
Thank you for your brand loyalty. We appreciate you taking the time to leave us your review. We're very glad to hear that you found our guest services staff pleasant and helpful and our breakfast options excellent for your entire family.
We're sorry that our we did not meet all of your expectations during your recent visit and apologize for any inconvenience your experienced while you were our guest. We have brought your comments and concerns directly to our team.
Please feel free to reach out to us with any additional comments and concerns. We do hope you will choose to stay with us again and look forward to seeing you soon.
I'm used to traveling closer to city centers and paying a lot more $$ - was shocked to find such a nice hotel for such a low cost. It was clean, modern, spacious, and easy to access. Definitely exceeded expectations.
Thank you for your brand loyalty. We appreciate you taking the time to leave us your excellent 5 star review. "Great spot for a night or more!"
We're very glad to hear that you found our fully equipped kitchen suites, quiet and comfortable. Also, thank you for identifying "Bridget" from our Guest Services Team for a job well done.
Please feel free to reach out to us with any additional comments -- we're looking forward to seeing you again soon.
I stayed here for 5 nights for work. I'm a very light sleeper, and the heater and fridge were loud, but the worst part was that there were guests above me, who were up from 3am till 4:30am - doing who knows what...jumping, walking, running across the floor. The second night was quieter, but 3rd - 5th were horrible again with whoever they put above me. Did not sleep very well my entire stay...because of the noise and because the bed was not very comfortable.
Thank you for your brand loyalty. We appreciate you taking the time to leave us your review.
We're sorry that we did not meet all of your expectations during your recent visit and apologize for any inconvenience you experienced while you were our guest. I have brought all of these concerns directly to our team.
We hope you will give us another chance and choose to stay with us again the next time you are in the area. Please feel free to reach out to us with any additional comments and concerns. Kindest Regards