As a platinum member, this hotel has about the worst customer service I've encountered, and I've stayed several hundred nights at Starwood hotels. To finalize things, they didn't post the 500 green choice points, and when I called about them they said the portfolio was closed and there was nothing they could do - that pretty much sums up the hotel, they make mistakes and refuse to do anything about them.
- Official Description (provided by the hotel):
- Sheraton Indianapolis Hotel at Keystone Crossing is connected by skywalk to the Fashion Mall and is near downtown and Indianapolis Airport. We have 33 meeting spaces, including a 7,845 sq ft ballroom. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Indianapolis Hotel
- Indianapolis Sheraton