Very nice hotel. Front desk employees were very kind. Room is nice, beds are comfy. The only drawback that I can see is there is not a breakfast included with the room. Breakfast is available however, in the restaurant.More
- Free Wifi
Very nice hotel. Front desk employees were very kind. Room is nice, beds are comfy. The only drawback that I can see is there is not a breakfast included with the room. Breakfast is available however, in the restaurant.MoreShow less
Thank you for the wonderful comments about your recent stay at the Holiday Inn Indy/Carmel. For future reference we do offer rate packages that include breakfast so the next time you're in the area please take a look at those options.
Malcomb in food service, exceptional service. Great employee. Made my wife & I comfortable. Has an approach to make sure we were satisfied and have a great meal. Special recognition would be deemed to appropriate.
Thank you so much for the wonderful comments about Malcom. He is such a great asset to our team and I will make sure he is recognized at out next staff meeting. Thanks for staying with us and we hope to see you and your wife back again very soon.
They screwed up our reservation and would not make amends. Felt like room was in the middle of the adjoining noisy highway. Had to turn off a number of noise makers in the room, such as a "noise machine" which was on full blast when we checked in. Breakfast is late and requires coupons. Bad customer service, they couldn't even figure out who checked us in.
I'm very sorry to hear about your recent experience with us as we strive to exceed expectations of all of our guests. Please feel free to reach out to me directly at 317.574.4601 to discuss your issues further if you have an opportunity.
Thanks and again very sorry about the issues you encountered.
We stayed here for a soccer tournament and everything was very nice and clean. The staff was great very friendly and professional. We had a good breakfast evey morning. Jennifer in sales should get a gold star she was a big help. Thanks!
Thank you for the wonderful comments and we loved having your team stay with us. Love the comment about Jennifer and I agree - she is AWESOME :).
Come back and see us again!!!!
Patricia, waitress in the restaurant and Tiffany at the front desk were awesome.
Also Tristian the food and beverage manager has the wow factor. The next time I'm in Indianapolis I will definitely stay at the Holiday Inn Indianapolis Carmel. It's a little further drive but well worth it. This was with no doubt the best stay at an Inn I can remember. Thank you staff for a enjoyable stay.
Thank you Terry for the fantastic review. I love hearing positive feedback about the team and I will certainly pass along your comments to Patricia, Tiffany and Tristan. Look forward to seeing you back again very soon.
Beds were very comfortable, rooms were clean. And the breakfast was delicious. Hint :purchase the buffet the day of check in. All the employees were super friendly and nice. Rooms offered plenty of fresh linens and toiletries as well.
Thanks for the terrific review and great hint :) It is better to purchase the breakfast at check-in. Hope to see you again very soon.