We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Hotels.com
Priceline
Skyscanner.com
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (91)
Filter reviews
91 results
Traveller rating
59
6
7
5
14
Traveller type
Time of year
LanguageAll languages
Traveller rating
59
6
7
5
14
See what travellers are saying:
Selected filters
Filter
Updating list...
37 - 42 of 91 reviews
Reviewed 7 March 2017 via mobile

The staff has good intentions but the management isn't exactly on par . Some weeks can't pay with card , some weeks can pay because computers down. Went days with no towels . Took 3 weeks to get room cleaned . There are a lot of families that seem to live here . Be ready for screaming kids at all hrs on 4th floor . Third floor we got no sleep the first 3-4 days because it sounded like a judo studio above us. We asked to be moved , it took a few days but we got moved . We've gotten decent sleep since with the exception of the screaming kid across the hall . Ranges from 1 am all day screaming momma . It's almost became a joke just trying to get used to it lol. Overall not a bad place just not managed very well.

Date of stay: March 2017
Trip type: Travelled on business
3  Thank FrankH_IBEW136
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Heather L, Guest Relations Manager at Extended Stay America Select Suites - Indianapolis - Plainfield, responded to this reviewResponded 12 April 2017

Thank you for taking the time to comment on your recent stay at WoodSpring Suites. Guest feedback, whether negative or positive, is always welcomed and used as a training tool for my staff, to help us better deliver excellent customer service. We hope you enjoyed the rest of your stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 February 2017 via mobile

My experience at this hotel has been absolutely "TERRIBLE"

-There's Ants Comming From The Walls..

-They Are Poorly Understaffed

-My Room Haven't Been Refreshed Once Since Iv Been Here.. (1 1/2 Months)

-The Card Entry System Is Outdated (Witch Cause Me To Get A New Key Everytime I Put My Room key In the Say pocket as my phone) Unlike The Romeoville Location Were They Use The E Card System..

-Management Is Never In When They Are Supposed To Be..

-The Elevator Shakes & Shifts Every-time Your On It (Very Scary)

My Company Books With Woodspring In Every State They Are Available...
But This Stay Has Been A complete nightmare if it wasn't for Gina and Megan unbelievable above and beyond performance and professionalism ,me and my company would have lefts Weeks Ago..

Date of stay: January 2017
Trip type: Travelled on business
Thank Princee D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Heather L, Guest Relations Manager at Extended Stay America Select Suites - Indianapolis - Plainfield, responded to this reviewResponded 27 February 2017

Thank you for taking the time to review our hotel. We appreciate all guest feedback. We are disappointed and sorry that you had the experience you did. We want to assure you this is not representative of the service we expect to provide. I sincerely apologize for the inconvenience you encountered. We hope that you give us another chance.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2016

Rooms are very clean, the lobby is clean, excellent size TV, bedding and linen are new, and it has a very nice kitchenette, the staff is my favorite of it, they are so nice and go above and beyond, even if it's after hours they are willing to help and that goes a long way for me. I recommend this place to anyone !

Room tip: first floor is best !
Date of stay: July 2016
  • Trip type: Travelled solo
    • Value
    • Sleep Quality
    • Service
1  Thank brodismyname
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Heather L, Guest Relations Manager at Extended Stay America Select Suites - Indianapolis - Plainfield, responded to this reviewResponded 6 October 2016

Thank you so much for commenting on your recent stay at Value Place. We are so glad you chose to stay with us. We are also glad you found us conveniently located, found the rooms to be clean and our staff friendly. We do hope you will indeed stay with us again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2016 via mobile

Staying around Indy for a while for work couldn't ask for anything more great weekly rate for what you get nice room and clean and safe area plenty of places to eat close nice people working there plenty of parking

Date of stay: September 2016
Trip type: Travelled on business
1  Thank weldrpipefttr521
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Heather L, Guest Relations Manager at Extended Stay America Select Suites - Indianapolis - Plainfield, responded to this reviewResponded 6 October 2016

Thank you so much for the 5 star rating and your kind comments regarding your recent stay with us at Value Place. So glad the location was convenient for you and found the staff eager to please. It is our goal to exceed your expectations and we’re glad to hear we did just that. We hope you will choose to stay with us again, next time you're in the area.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2016 via mobile

First let me commend Megan of the housekeeping staff we a very positive interaction with her whenever we saw her she was smiling and was very responsive to our need during my current stay.

I Also want to mention Robert at the desk who also is very professional and cordial with all guest.

It is a great place to stay!

Date of stay: September 2016
Trip type: Travelled solo
1  Thank Daniel M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Heather L, Guest Relations Manager at Extended Stay America Select Suites - Indianapolis - Plainfield, responded to this reviewResponded 6 October 2016

Thank you for the great review of our hotel and staff! We work very hard on customer service and we are glad to hear the efforts paid off for you. Thank you for choosing Value Place for your recent stay and we look forward to welcoming you back again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews