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Reviews (38)
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All reviewswells fargo arenaconvention centernice hotel good locationexcellent accessrooms are modernattending an eventwithin walking distanceconcertskywalkkeyhyveepropertylobbyweddingpillowsconference
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12 - 17 of 38 reviews
Reviewed 12 June 2018

We have never encountered a staff like the employees at the Hilton. Most of the employees we dealt with were young but extremely helpful and pleasant to deal with and knew their job. They were obviously very well trained.
We did not eat here so we cannot comment on the food or food service.
My one complaint was the pillows. The owners have obviously not hear of the 'My Pillow' brand. As the My Pillow ad states the competitions pillows go flat. The Hilton pillows 'go flat'.

  • Stayed: June 2018, travelled on business
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Thank rwm433
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2018

Newly opened this Spring the Hilton has great design, warm nicely decorated rooms and an easy walk to Wells Fargo and Hyvee Hall. I found the staff helpful, courteous and prompt. The bar and meals were reasonably priced too.

  • Stayed: June 2018, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank paulflint2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2018

Elisha Wood was in the hotel bar during my friends wedding, which was at the Hilton Downtown. Both him and I are huge LotR fans, so that was a fantastic amenity. I recommend having at least Merry and Pippin available for all future weddings.

  • Stayed: June 2018, travelled with friends
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Review collected in partnership with Hilton Hotels & Resorts
Thank pierpa012018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2018

We stayed during the Dam to Dam race weekend and this was a wonderful experience from check in to check out. Clean nice rooms, friendly staff. It really was wonderful and would stay here again in a heartbeat.

  • Stayed: June 2018, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank stylinrunner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2018

Excellent Location for Wells Fargo Arena. We attended a concert at Wells Fargo and was able to walk to and from the hotel using the sky-walks. Very short distance, perhaps 10 minutes at the most. Made it very convenient to leave close to the starting time of the show and did not have to deal with the traffic afterwards. Will stay here again for the next show!

  • Stayed: May 2018, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank Lori G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt F, General Manager at Hilton Des Moines Downtown, responded to this reviewResponded 31 May 2018

Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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