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1 - 6 of 26 reviews
Reviewed 9 September 2021

This is a nice, newer hotel. We had a suite in 1st floor. There is an elevator in the building to get to the higher floors. Our room was a standard sized queen room plus a galley area with good sized fridge, dishwasher, sink, toaster, a 2-burner electric stove, & a full size microwave. The bathroom was nicely appointed. There was a table with 4 chairs and a sitting chair. Breakfast was good and included sausages, omelets & waffles. It had a good HVAC system which made it easy to keep the temperature steady. The WIFI worked great. There were tables outside with a fire pit and a grill. I would definitely stay here again.

Date of stay: September 2021
    • Sleep Quality
    • Rooms
    • Service
1  Thank chibearbob
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Theresa Rodgers, General Manager at TownePlace Suites Dubuque Downtown, responded to this reviewResponded 9 September 2021

Chibearbob,

Thank you for taking the time to send a review. We appreciate the kind words and your feedback.

Theresa Rodgers
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2021

Let's focus on the positive first. The best thing that this property has going for it is the helpful staff. The people here are great--whether you need coffee or bananas. Check-in and check-out is seamless. The breakfast also is excellent and bountiful. Could use some more choices of healthy foods (a greater variety of fruit, for example), but overall excellent. On the negative side, the rooms are in need of a DEEP CLEANING. My wife wiped down the hotel room with covid-killing cloths and picked up an enormous amount of material ranging from old food to just plain dirt when doing so. I didn't want to bring it to her attention, but the shower was also very dirty (hairs on the floor of the shower, etc.) I think you get the point--the hotel rooms are DIRTY, DIRTY, DIRTY! We had a room on the side of the hotel facing the train. The train is loud, but didn't bother me much and wife didn't complain other than note that its very loud. Doesn't run by often, but you will hear it. This is why they place ear plugs on the night stand--I kid you not. Back to the positive, parking is plentiful. TV reception is fine. And Wifi works well.

Room tip: If you are annoyed by loud trains, ask for a room on the quiet side. Wipe down your room after check-in. Rooms are DIRTY!
Date of stay: September 2021
    • Location
    • Sleep Quality
    • Service
Thank Fayaya
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Theresa Rodgers, General Manager at TownePlace Suites Dubuque Downtown, responded to this reviewResponded 6 September 2021

Fayaya,

Thank you for taking the time to send your review. We appreciate your feedback. We are sorry for the condition of your room upon check in. We take great pride in our property and cleanliness of the hotel is very important.

Theresa Rodgers

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Reviewed 3 August 2021 via mobile

I typically don’t bother with a review for a one night stay but - what a lovely experience! My fiancé and I had a last minute weekend trip and this place was available. The hotel itself feels brand new, everything was fresh and clean, beds and linens extremely comfortable. Breakfast was included (waffles- yay!) with a nice variety on offer. I’m sure we’ll be back the next time we’re in the area. Kudos Town Place!

Date of stay: August 2021
Trip type: Travelled as a couple
Thank rpiercemonzon
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Theresa Rodgers, General Manager at TownePlace Suites Dubuque Downtown, responded to this reviewResponded 9 August 2021

rpiercemonzon,

Thank you for this glowing review. We appreciate your feedback and are happy to hear you enjoyed your stay.

We hope you come back and visit us again!

Theresa Rodgers GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2021

We stayed in this hotel last night for a wedding. The wedding venue, The Driftless, was only a block away. The hotel was full, but we still did not hear any noise in the night. The bed was comfortable and everything was clean. The breakfast had a nice selection of eggs, sausage, waffles, and other items. It would have been nice to have more fresh fruit, although there were oranges and bananas. The woman who checked us into the hotel when we arrived was very friendly and kind.

The area the hotel is in is an older industrial area that has been renovated with new restaurants and interesting things to see.

One negative was that I was never able to connect my laptop to the hotel's wifi. My computer would not recognize the certificate of the log in page. That was only a small issue though.

Would definitely recommend and would stay again!

Date of stay: May 2021
    • Location
    • Rooms
    • Service
1  Thank cmw133
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Theresa Rodgers, General Manager at TownePlace Suites Dubuque Downtown, responded to this reviewResponded 4 May 2021

cmw133,

Thank you for taking the time to send your review. We appreciate your feedback and happy to hear you had a nice stay. We would have been happy to help you with your laptop. We have a support team that trouble shoots directly to each of our guest rooms within a matter of minutes. The front desk is always available to help with any issues big or small.
Thanks again for stay with us

Theresa Rodgers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2021

The hotel is located in the Millwork District which has some cute shops, breweries and is within walking distance of a path along the Mississippi River. It's also near the casino and Mississipi Rive Museum which is great. Be sure to make reservations to eat at nearby Brazen Open Kitchen it's so good! I think all rooms at the hotel come with full kitchen: refrigerator, microwave, stove, cooking utensils, cups, plates, silverware, etc. There's an area outside to grill along with a fire pit. Free hot breakfast. The staff was super nice. Great stay.

Room tip: There is a train somewhere in the distance, but with our fan turned to on all night we never heard it.
Date of stay: April 2021
    • Value
    • Sleep Quality
    • Service
1  Thank PuffyP12
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Theresa Rodgers, General Manager at TownePlace Suites Dubuque Downtown, responded to this reviewResponded 27 April 2021

PuffyP12,

Thank you for this glowing review. We appreciate your feedback and kind words. We hope the next time you are in the Dubuque area you stop in and see us again.

Theresa Rodgers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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