We booked for one night in this hotel based on the nice pictures and description that they have on their website. When we reached there we were shocked that this hotel is not properly maintained - spider webs everywhere on the porch as you get it, the lights at the reception were off with no one to greet us and there was that "dampness' smell which you smell when a place is not well ventilated. I checked the room which were not cleaned properly and again the same smell there.
I had already booked and could not cancel according to their policy but based on customer dissatisfaction, our money should have been refunded. We did not stay and left. We will never never, never book there again unless they maintain the place and improve on customer service. The reservation agent also had the audacity to say they she travels the world?? and their standard is ok but I am not sure which "world" she was referring - true, this place is out of this world and should not be opened to us humans. This place is not fit for inhabitation.More
- Free Wifi
- Free Parking