We spent one night on the way to Digana. Service quality of the staff from welcoming to Checking-in and house keeping was excellent. Couple of meals were ordered via room service. Food was delicious and ofcourse presented with utmost safety standards. Will visit again.
Hotels.com
Booking.com
Booking.com
Though I have visited many times to this hotel for various events, this is the first time I stayed at hotel. Actually I wondered the hospitality that they have provided from the front desk . Most surprising thing that they have arrange beautiful birthday cake and the tea pot as a compliment for her birth day. It is fascinating. So I really want to thank hotel management and the staff. Thank you very much you all and highly appreciated.
Those who willing to visit kandy , I strongly recommend this hotel. Location, climate, hospitality, foods and facilities are awesome.
The beautiful hotel was refurbished during the Corvid closure period and opened for guest with more vibrant and beautiful decors. The hotel is very safe with well sanitized rooms which is more important at present. The property was refurbished with latest accessories and fittings. The utmost comfortable king size beds and linen complemented with feather pillows. Spacious rooms with perfect lightings and entertainment hubs. A beautiful swimming pool with pool bar and well sanitized towels for more safety. A children area available for the children to swim safely. Very attentive and helpful staff always greet you. The usual smiles can't be seen because of wearing mask for the safety of the guests. This beautiful property also cater for garden wedding as well as indoor fiver star weddings.
Both of us really appreciates the dedicated service given by the hotel staff to make our wedding a memorable day for us and for the invitees. Buffet was excellent with wide range of variety in food. Facilities and comforts of rooms were above the expected levels with a high level of service quality. I am delighted with their services and do not hesitate pay a visit to the hotel to refresh the experiences of a great hospitality provider in kandy. Thank you
We started to plan our wedding a year ago and little did we know that we will have to plan most of our wedding amidst a world pandemic. However Mr. Sudesh provided ( banquet manager) , marlon from front office provided us an excellent service and helped us by going an extra mile to make our special day a success. Earls Regency follows the best of the safety protocols and this made us and our guests even more comfortable. Despite all the challenges we managed to make our dream a reality thanks to Mr Sudesh and his staff members. We would recommend this hotel to all the travellers as a very safe location for any kind of travel. Thank you very much
Regards,
Oshani & Praveen
Malan of front office and Sudesh and Sampath of banquet team headed by other supporting staff made my daughters wedding held on 21st January at Earls a memorable one.
Good example as to how a team of professionals can give excellent services to make customer delighted even during a Covid 19 created new normal environment
Special mentioned must be made on commitment demonstrated by Sampath and his team on services extended on the wedding day. It was just outstanding.
Food was very good and all those who came to the function endorsed it
GM of the hotel walked in to the function to check the services is an indication how committed he is to give his customers excellent service
Thank you team Earls Regency. You are a professional team, keep it up.
.
.
