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“The dump!”
Review of Taco Bell

Taco Bell
Ranked #60 of 88 Restaurants in Mason City
Cuisines: Mexican
Restaurant details
Reviewed 6 January 2017

Bad food horrible service! They did not know I was there they were all in the back!the steroids was to loud rap music socks! Ordered one taco took forever to get it!

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Thank Mike D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 29 September 2014

Been to this Taco Bell several times while living in Mason City. Every visit for dining in has been similar. Food is standard (at least that's a plus) but the workers are rude and slow. Last night we waited to order for several minutes, and could only see one working person in the back who ignored us. Then a girl came out from the bathroom and quickly put her phone away. She was apparently the one who was taking orders that night. Doesn't say anything as she goes back behind the counter (normal procedure would be an apology, or at least a "I'll be right with you"), and proceeds to help someone in the drive-thru with no word to us at all. When she finished there, comes to stand at the register by us and just stared at us until we put in our order. Really strange. Took quite a while (15 minutes maybe?) for the food to be ready, especially considering we were the only ones in the place aside from the workers. There was another employee who was in the dining area eating dinner, I'm assuming she had just finished her shift though.

The unsettling bit comes in (on this occasion, but I've noticed it every single visit that there are extra people hanging around) when we pulled into a parking spot outside. There were several people just loitering near the entrance with drinks, just being loud and obnoxious. While we ate, they wandered in and out of the restaurant talking and joking with the staff- obviously their friends just like to hang out. One girl seemed to be wearing pajamas- very classy. I wouldn't go so far as to say I was feeling threatened, but it's unsettling to be stared at during every point of trying to get a quick meal.

It's just really unprofessional to have a bunch of people loitering and rude staff. Not sure about the company's policies, but it gives the place an even cheaper appearance. I don't know if I would feel completely safe going in by myself, so thank goodness for the drive-thru. This review really has no bearing on the food- which is just your typical Taco Bell menu, prepared as it ought to be.

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1  Thank raesive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2013

good food even tho it is fast food. it is quite close to the quality inn and suites where i stay. you can dine in or go thru the drive up.

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Thank Tornado1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2013

We ate lunch here a few weekends ago. It was 1:30 p.m., very few other people eating in the restaurant, yet every single table was filthy. I found one table a little less disgusting than the rest, and wiped it off myself. Such a shame because this is a relatively new building.

The food was decent. The new cool ranch taco was good. Service was just okay, not very friendly and it took a long time for our food to be done, considering it's a fast food restaurant!

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Thank kren250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2017
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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