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“Very clean/welcoming/near by shopping ”

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West Des Moines Marriott
Ranked #6 of 22 Hotels in West Des Moines
Certificate of Excellence
Reviewed 7 August 2016 via mobile

Hotel is very nice, clean, and close to the mall. Staff is welcoming and friendly. Breakfast is decent too. Would definitely stay again when in area...
Only recommendation is to maybe have air conditioning looked at. It's very noisy when it's turned on and it wakes you up every time if you a light sleeper.

Stayed: August 2016, travelled with family
Thank Mirsada I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this reviewResponded 8 August 2016

Dear Mirsada I,

We take pride in providing the best accommodations and service; your feedback is appreciated. I’m happy to learn you enjoyed your stay and I have noted your recommendations regarding the air conditioning. Thank you for your time in reviewing our hotel.

Best,
Lisa Tuller
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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76 - 80 of 401 reviews

Reviewed 31 July 2016 via mobile

Stopped on our way to South Dakota. Very clean and staff was friendly. There is a nice onsite restaurant. Beds were comfortable. Kids enjoyed the pool which was also very clean. Would stay here again. City of West Des Moines is very nice and hotel close to shopping and restaurants.

Stayed: July 2016, travelled with family
Thank DebRoush
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this reviewResponded 1 August 2016

Dear DebRoush,

I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon.

Best,
Lisa Tuller
General Manager

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Reviewed 28 July 2016

We were returning from a road trip out west and stopped for the night. The room rate was a good price and the room was a little older, but adequate for the night. We opted to eat down stairs in the bar instead of going out (so we could have adult beverages) The Bartenders were friendly and helpful, and our flatbread sandwiches were tasty, just kind of expensive in relationship to the cost of the hotel. High end feel, low price for a room...We'd stay there again.

Room Tip: Good Value..feels upscale vs the cost of the room..
See more room tips
  • Stayed: July 2016, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank NO2Diver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this reviewResponded 29 July 2016

Dear NO2Diver,

Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; we work hard to provide a pleasant experience. Your kind comments, which highlight our successes and recommendations, are appreciated as they foster change for the better. We hope to have the opportunity to host you again.

Sincerely,
Lisa Tuller
General Manager

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Reviewed 27 July 2016 via mobile

Courtney server Chad head chef made this experience a great experience away from home this hotel and restaurant are a must stay in Des Moines. The hotel is fresh and the overall facility makes a no reason to leave the property. This would be a great stop over on the way to Sturgis.

Stayed: July 2016, travelled on business
Thank kc n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this reviewResponded 29 July 2016

Dear kc n,

Our associates understand and believe that our valued guests deserve an exceptional stay and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice comments with Chad; he works hard to ensure guests have a pleasant stay. I appreciate you taking the time to write a review and we look forward to seeing you again on a return visit.

Best,
Lisa Tuller
General Manager

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Reviewed 26 July 2016

We were in town for a wedding and we stayed here for convenience since the reception was being held at the same location, but we were pleasantly surprised.

Staff was very friendly and the rooms were spacious and clean. The closet was huge in our room.

There was a baseball tournament in town the same weekend we were there, and of course there were tons of kids in the hotel in between ball games. Despite the fact we were near the elevator, we didn't hear a lot of noise, but we were able to hear the ice machine as teams were filling up their coolers for the day.

  • Stayed: June 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank TLG056
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this reviewResponded 29 July 2016

Dear TLG056,

Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. Thank you for staying with us.

Best,
Lisa Tuller
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about West Des Moines Marriott

Address: 1250 Jordan Creek Pkwy, West Des Moines, IA 50266-5825
Region: United States > Iowa > West Des Moines
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in West Des Moines
#4 Business Hotel in West Des Moines
Price Range: $158 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — West Des Moines Marriott 3.5*
Number of rooms: 219
Official Description (provided by the hotel):
The finest of West Des Moines hotels, the newly renovated West Des Moines Marriott is ideally located for business or leisure travel and is just 8 miles to downtown and 1 mile to Jordan Creek Town Center. We're close to businesses including Wells Fargo, Marsh, ATHENE, Farm Bureau and Mercy West Medical Center. Complimentary shuttle service to the airport (12 miles) is available 7am-11pm daily. This West Des Moines hotel offers 219 rooms including 38 suites with WIRELESS Internet and 37" flat screen TVs. On the Concierge Level, upgraded amenities such as complimentary breakfast and evening hors d'oeuvres await you in the exclusive lounge for Concierge Level guests. Enjoy delectable cuisine at Two Rivers Grille or unwind with cocktails and conversation at Two Rivers Lounge. Freshly renovated event space for 10 to 450, enhanced by our award-winning service and catering, will make your presentation, wedding or reunion truly dazzle. We invite you to experience the best among hotels in West Des Moines! ... more   less 
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Also Known As:
Marriott West Des Moines Hotel West Des Moines

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