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“This hotel is in a perfect location,very close to Jordan Creek Mall. Hotel has a nice pool & hot tub.”

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West Des Moines Marriott
Ranked #7 of 22 Hotels in West Des Moines
Certificate of Excellence
Reviewed 20 May 2017

Nice friendly staff upon arrival, Laura is very helpful and sweet.

I really enjoyed the drive up circle to unload luggage and the elderly family members.

The complimentary water in the lobby was appreciated.

Loved the swimming pool and hot tub.

There is not a charge for parking.

Room Tip: Concierge level is nice
See more room tips
  • Stayed: May 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Tana G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this reviewResponded 22 May 2017

Dear Tana G,

Your comfort is our top priority, so it’s wonderful to know your stay was pleasant. Thank you for taking the time to share your experience. We enjoy hearing that you found our service friendly, location convenient and accommodations comfortable. We appreciate your review and recommendation and look forward to your return.

Best,
Lisa Tuller
General Manager

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29 - 33 of 401 reviews

Reviewed 17 May 2017

It was a 2-day sponsored event by Brokers International who hosted America's #1 CPA & IRA Advisor, Ed Slott for a workshop/seminar among about 60 Financial/Tax Advisors in the country.

The hotel is nice, clean and well-provided. The staff are courteous and helpful. Food was great.

  • Stayed: May 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank UnifirstResources
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this reviewResponded 18 May 2017

Dear UnitfirstResources,

We’re happy to hear from you and glad to know you enjoyed your stay. I’m pleased you found our amenities and service pleasant. We appreciate you choosing our hotel for your conference. Thank you for your kind feedback and we look forward to hosting you again.

Best,
Lisa Tuller
General Manager

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Reviewed 16 May 2017 via mobile

Nice Hotel. A bit pricey, but many amenities. Complimentary drinks & light food in the evening and a great breakfast.
Rooms are well kept & roomy. Quite rooms. Great beds. Spacipus well kept bathrooms. Easy check in.

Stayed: March 2017, travelled as a couple
Thank Kirk D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this reviewResponded 17 May 2017

Dear Kirk D,

We are delighted to hear of the comfort you experienced at our hotel. I’m glad you were able to take advantage of our modern rooms and abundant amenities. Our associates are the key to providing our guests with a satisfying stay. We appreciate your kind remarks and hope to see you again.

Best,
Lisa Tuller
General Manager

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Reviewed 2 May 2017 via mobile

This hotel needs some updates. From the toilet seat to the location of the toilet paper was over 6 feet. Really? The toilet paper should be accessible from the seated position on the stool. No hair dryer in the room. Friendly staff. Clean. I recommend they change to Keurig coffee makers in the rooms. Disappointed.

Stayed: April 2017, travelled on business
Thank RiverCities
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this reviewResponded 2 May 2017

Dear RiverCities,

Thank you for sharing a review about your recent stay. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from Marriott. The little details definitely do make a trip and we regret we missed the mark. I have noted your recommendations regarding our bathroom design and coffee maker. Your feedback provides us with the valuable information we need to improve the guest experience. We appreciate your time in reviewing our hotel and hope that you will consider a return visit.

Sincerely,
Lisa Tuller
General Manager

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Reviewed 8 April 2017

upgraded to a suite with living room/desk combo and separate bedroom. cocktail lounge in lobby area. full breakfast offered in the morning for $10.95 with omelet and waffle stations. Also could grab fruit and yogurt for about $3. Several nice seating areas in lobby for lounging with a beverage or visiting with colleagues.

  • Stayed: April 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Patti K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at West Des Moines Marriott, responded to this reviewResponded 10 April 2017

Dear Patti K,

I'm delighted to hear that you enjoyed your stay. It’s great to receive your kind comments about our accommodations and amenities. We appreciate your patronage and hope to see you again soon.

Best,
Lisa Tuller
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about West Des Moines Marriott

Address: 1250 Jordan Creek Pkwy, West Des Moines, IA 50266-5825
Region: United States > Iowa > West Des Moines
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in West Des Moines
#4 Romantic Hotel in West Des Moines
Price Range: $160 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — West Des Moines Marriott 3.5*
Number of rooms: 219
Official Description (provided by the hotel):
The finest of West Des Moines hotels, the newly renovated West Des Moines Marriott is ideally located for business or leisure travel and is just 8 miles to downtown and 1 mile to Jordan Creek Town Center. We're close to businesses including Wells Fargo, Marsh, ATHENE, Farm Bureau and Mercy West Medical Center. Complimentary shuttle service to the airport (12 miles) is available 7am-11pm daily. This West Des Moines hotel offers 219 rooms including 38 suites with WIRELESS Internet and 37" flat screen TVs. On the Concierge Level, upgraded amenities such as complimentary breakfast and evening hors d'oeuvres await you in the exclusive lounge for Concierge Level guests. Enjoy delectable cuisine at Two Rivers Grille or unwind with cocktails and conversation at Two Rivers Lounge. Freshly renovated event space for 10 to 450, enhanced by our award-winning service and catering, will make your presentation, wedding or reunion truly dazzle. We invite you to experience the best among hotels in West Des Moines! ... more   less 
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Also Known As:
Marriott West Des Moines Hotel West Des Moines

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