For those out there who have read my reviews, you know that I truly love the Hilton brand but I have to tell you I was really surprised and disappointed at my stay at the DoubleTree here in Kansas.
The person at the desk had a challenging time checking me in. I made sure she understood what room I would like (high floor, king suite, near elevator) and she confirmed this.
When I get to the room, it is very small (20 x 25 feet) with two full-size beds. When I call downstairs, I am told that is the room that was reserved and she hung up. Knowing that I will be here for less than 8 hours, it was not worth my time arguing.
Next issue- try to find a plug? The only plugs that are available are the two in the bathroom!! I mean really?
I could continue, but I think you get the picture. As for the rest of my review, the hotel is a Hilton property. That said, it was spotless and all the employees were impeccably dressed. The room (other than above), was equally spotless with a small fridge. The bath was just tiny but well appointed. The hot water was very hot. The wireless was very fast and I had no issues there.
Overall impression: If I received the room that I requested, I think it would have been a perfect stay.
- Official Description (provided by the hotel):
- At the DoubleTree by Hilton Kansas City - Overland Park, you're close to shopping, dining and entertainment, championship golf courses, family favorites like the Country Club Plaza, Kansas City Zoo, Kansas Speedway, Union Station, Crown Center, Harry S. Truman Sports Center, home of the Chiefs and the Royals, Starlight Theater and the Power & Light District. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Agoda, TripOnline SA and HotelQuickly so you can book your DoubleTree by Hilton Kansas City - Overland Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Doubletree By Hilton Kansas City - Overland Park Hotel Overland Park
- Doubletree Overland Park
- Overland Park Doubletree