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Reviews (129)
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All reviewshi expressbreakfast buffetchildren's hospitalvery comfortable staywould definitely stay here againfull servicenight's sleephotel is cleancomfortable roomseasy accessfront desk staffinternet servicethe hotel staffnice place to staybooked this hotellocation is greatbusiness trip
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3 - 8 of 129 reviews
Reviewed 23 May 2018

The front desk clerks were very nice and helpful. The internet service was a nightmare!
The room was clean and comfortable even though it was close to the Interstate did not hear much traffic noise. The waitress in the restaurant was not good at all. She needs to have some customer care training. We almost got up and left the restaurant because of the lack of attention and the restaurant was not that busy. Would have second thoughts about going back.

  • Stayed: May 2018, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Errol_2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becky D, Guest Relations Manager at Holiday Inn Overland Park-Conv Ctr, responded to this reviewResponded 24 May 2018



Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2018

The hotel was fine and the suites were nice, but the mattresses have been worn out and need replaced. Also, not a big fan of the heavy bedding that they use, felt too heavy for summer use and made me extra hot to sleep through the night. Also, the $10 breakfast would have been OK if it was included, but as an add-on, it was nothing more than what you get for free at other nearby hotels. So, plan on that added expense, it came out to 50% of my room cost.

  • Stayed: May 2018, travelled with family
    • Location
    • Cleanliness
    • Service
Thank jschuman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becky D, Guest Relations Manager at Holiday Inn Overland Park-Conv Ctr, responded to this reviewResponded 15 May 2018

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

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Reviewed 30 April 2018 via mobile

I stayed here for 5 nights during my business trip in third week of April. Room was spacious, bathroom clean and loaded with all amenities. Housekeeping took care of everyday cleaning and replacing necessary toiletries.
Swimming pool was good. Their in-house restaurant was great with good options. I enjoyed food, it was excellent. Free wifi was great.
Staff was very helpful and courteous. Check in and check out was smooth. Overall a very comfortable stay.

Stayed: April 2018, travelled on business
Thank Bimalendug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becky D, Guest Relations Manager at Holiday Inn Overland Park-Conv Ctr, responded to this reviewResponded 15 May 2018

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us! It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again!

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Reviewed 4 March 2018 via mobile

Spacious rooms and a very helpful staff. Lobby area was spacious and the workout room was great. Good location for Overland Park. We were given late checkout which is very important to us as a family.

Stayed: November 2017, travelled with family
Thank John J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Becky D, Guest Relations Manager at Holiday Inn Overland Park-Conv Ctr, responded to this reviewResponded 9 March 2018

John J,

Thank you so much for your review! I am so pleased you enjoyed your stay with us. Our goal is to ensure a positive stay for every guest, so your feedback is essential. We hope you visit us again soon!

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Reviewed 7 January 2018 via mobile

This hotel was on its game from the time we walked into the hotel! Renee was amazing at checkin and took the time to talk to us and give us good ideas for dinner. John took great care of us that evening. Everything was just great! The rooms are clean and comfortable. Highly recommend this place!!

Stayed: December 2017, travelled with friends
Thank Rachel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hisuites, Manager at Holiday Inn Overland Park-Conv Ctr, responded to this reviewResponded 9 January 2018

Thank you so much!!! Yay! We are happy we were able to have an enjoyable impact on your stay! We cannot wait to serve your lodging needs in the future!

Thank you,

Shelley
AGM

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