I have been a customer of Sushi Gin for almost 15 years. I have enjoyed their sushi and sashimi, and am on a first name basis with the longer term staff as well as the owners.
The sushi is above average, not great, but I know by now what is done well and what is not.
I have seen much of the owners quirkiness that is commented on here... They add bigger tips to your credit card if they are not satisfied with the tip and assume you won't notice. I do notice, but have tended to let it go.
They also create really weird specials and coupons with rules pretty much impossible to follow. These are their own coupons, not groupon and such. Even as a 15 year customer, I have trouble following their rules.
Two breaking points occurred recently and today I said goodbye to the staff I knew. I don't appreciate being literally yelled at by the owner Seiko-San for not doing it right. This time, a coupon for $5 off would have made the meal MORE expensive, as she brought out the full price menu vs the every day discount menu. I agreed the fine print allowed for this, but I had used this twice monthly coupon before without the restrictions that basically rendered it not only useless, but a more expensive meal.
This has happened before with a different coupon entirely. I was admonished both times.
More important for you the reader... The prices have been going up... Quite a bit. What for years has been a good deal, is not so much anymore. It's one reason I started using their coupons.
Also, for those of you with a groupon coupon or such? Ask yourself why you have to present your coupon in ADVANCE (or you will get yelled at). Yep - a differently priced menu.
So, basically, you might enjoy a meal here, but you risk the owners wrath if you don't follow their rules ... And after all these years, I've now had enough.