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Hyatt Regency Yogyakarta
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Reviews (1,781)
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18 - 23 of 1,781 reviews
Reviewed 12 March 2018

location is about 20-30 minutes drive to malioboro, but malioboro has nothing much to shout about!

The room is moldy and musty smells all the times and sign of aging.

But their customer service is really good!

This definitely compensated it.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank muffinrebel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nurcahyadhi N, General Manager at Hyatt Regency Yogyakarta, responded to this reviewResponded 13 March 2018

Dear muffinrebel,

Warm greetings from Hyatt Regency Yogyakarta!

Thank you for taking the time to write a review about the resort. We have taken the note your feedback about the room. Taking this opportunity we are glad to share that our project team is currently planning hotel renovation in the end of the year. We do hope that we can bring a new ambiance to the resort.

In the meantime, we do hope to have another opportunity to provide you a better service and facility in your upcoming stay in the resort.

Thank you and best regards,

The Hyatt Regency Yogyakarta Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2018

first time i got inside, i feel confuse why the reception desk located on the higher stairs than my room. this unique settings really left in my mind until now. and one thing surprise me, they serve manisan ( marinated young mango) in breakfast menu.

dont forget to try their traditional drink. (beras kencur, and kunir asem) really releaving

  • Stayed: February 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Poery B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nurcahyadhi N, General Manager at Hyatt Regency Yogyakarta, responded to this reviewResponded 13 March 2018

Dear Poery B,

Warm greetings from Hyatt Regency Yogyakarta!

We are glad to learn that you enjoyed the overall stay at the resort. Thank you for sharing your recommendation to have a traditional drink. Indeed we try to serve a traditional drink as the local signature.

Poery B, please do let us know if you have a plan to visit Jogja in the near future as we will be more than happy to welcome you back to the resort.

Thank you and best regards,

The Hyatt Regency Yogyakarta Management Team

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Reviewed 9 March 2018 via mobile

Hyatt Regency Yogyakarta is like having a small forest in the backyard and it also has a big swimming pool with a lagoon concept. The food is also tasty and various. They have a jogging track circling the hotel. The bedroom is quiet old.

Stayed: March 2018, travelled on business
Thank Ari K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nurcahyadhi N, General Manager at Hyatt Regency Yogyakarta, responded to this reviewResponded 13 March 2018

Dear Ari K,

Warm greetings from Hyatt Regency Yogyakarta!

Thank you for your kind words about the resort, the food, and also you enjoy the jogging track. Indeed it is a sanctuary from the hustle bustle of the city. We do hope that you will be back again to the resort for your upcoming trip in Jogja.

Thak you and best regards,

The Hyatt Regency Yogyakarta Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 March 2018

This is one of those places you need to visit.
Rarely does a hotel live up to the brochure, the Hyatt Regency Jogya comes very close!
Sure there is some minor maintenance needed here and there (mood and path lighting around grounds a bit neglected) though the feel of the place is so tranquil and relaxing.
It's position is not city if that's what you like, it is pure secluded countrystyle. Peace and tranquility here.
This is the place where you will find staff that truly know how to service their clients.
They bother to actually know you, remember you by name quickly and spend time to talk and know you.
Nothing is too difficult they are all genuine and beautiful people who care and know how to add personal touches.
Rooms are comfortable and super clean, check out what aspect you want as it is an odd shaped cross type structure. Large multi level pools galore and a 70M water slide if you have kids.. or are a kid at heart like me lol.
Indoor/outdoor dining with good quality local and western food.
hearing the calling to prayer echoing across the landscape on dusk while having a cocktail was actually quite soothing and sets the mood as to where you are.
We would not hesitate to return.

Room Tip: decide what type of view/aspect you want, it faces remembering you are in the bush really not in the city
  • Stayed: February 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Nosmik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nurcahyadhi Y, General Manager at Hyatt Regency Yogyakarta, responded to this reviewResponded 9 March 2018

Dear Nosmik,

Warm greetings from Hyatt Regency Yogyakarta!

Thank you for taking your precious time to write a valuable review on Tripadvisor. We are so thrilled to learn your experience during the stay at the resort. Indeed this is the best place to feel tranquil and escape for a while from the hustle bustle of the city. Your feedback about the service extended by our staff is very calming. It definitely a good sign that we are in the right direction in providing a service for your and other guests.

Please do let us know if you have a plan to visit Jogja in the future, as we will be more than happy to welcome you again to your home. Once again thank you.

Best personal regards,

The Hyatt Regency Yogyakarta Management Team

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Reviewed 6 March 2018 via mobile

Staying here to celebrate our honeymoon, check in late night and meet Ms.Aulia the receptionist. She treats us very well from the first time we came until check out thumbs up for the reception team !!
When entering to the room, so happy with room set up it was clean and tidy, Especially a bucket of red rose, my wife loves it. Big thanks to Housekeeping
After a night with a good sleep, we woke up with happiness go around hotel area and very excited. Bfast was good, many variant to choose but just a little comment about the different treatment by restaurant staff. They must give an equal treatment for all guest. Because we see they give more attention to “Bule” than local guest. Sorry to say that, but we can feel it. Such as no conversation even just asking what we looking for, what we need, also i see there is 1 oldman *local* just hangin around with an empty plate and no one helping him. Love it if they did same as well to local guest also.
Anyway, overall Hyatt jogja is superb ! See you soon

Stayed: March 2018, travelled as a couple
1  Thank Jonathan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nurcahyadhi Y, General Manager at Hyatt Regency Yogyakarta, responded to this reviewResponded 9 March 2018

Dear Jonathan G,

Warm greetings from Hyatt Regency Yogyakarta!

Thank you for giving your precious time to give us a review in Tripadvisor. It always is a valuable feedback for us to improve the service and facility to our guest.

We are glad that your honeymoon trip in Jogja has been memorable, especially with the touch from our resort. We noticed that you had a note about the service from our Restaurant staff. It is a good feedback for us to review and re-train them about how to give service. However, our caring spirit may not differentiate either local or foreigner guest. We humbly apologize if it was not according to the real feeling of service.

Jonathan, would you please drop us a not when you have a plan to visit Jogja again? As we will be more than happy to arrange an itinerary for you and family. Thank you.

Best personal regards,

The Hyatt Regency Yogyakarta Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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