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Helen711
Atlanta, Georgia

Quiet, pleasant stay

4.0 of 5 bubblesReviewed 14 May 2023via mobile
Slightly difficult to find. GPS really helps! Extra large room. Clean, pleasant. Breakfast included, but not anything to write home about. Several breakfast restaurants within walking distance nearby. Access to your private Netflix prime TV, etc. Close at front desk.
Date of stay: May 2023
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anthony Pompa, Owner at Fairfield Inn & Suites by Marriott Lexington Georgetown/College Inn, responded to this review
Responded 15 May 2023
Thank you for staying with us. We're glad you enjoyed your stay and hope to see you again when we're fully renovated!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (210)
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Reviewed 10 May 2023

We have stayed at this inn numerous times and since we came back several times, we obviously were satisfied. This time we stayed two nights. When on the afternoon of the second day, our room had not been cleaned, we mentioned it to the front desk. They informed us they only provide cleaning if you stay for at least 3 nights. So, let me
Get this straight. You expect us to pay you the full room rate every night, but every other. Nght you will provide us with only half the service. Got it. So happy to pay for nothing.

Date of stay: May 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank TravelingBill
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anthony Pompa, Owner at Fairfield Inn & Suites by Marriott Lexington Georgetown/College Inn, responded to this reviewResponded 15 May 2023

Thank you for staying with us. Our hotel follows the Marriott standard of offering housekeeping services at certain intervals during your stay unless daily service is requested. This is done in an effort to support sustainability and to minimize the impact on our limited housekeeping staff. Typically travelers staying 2 nights do not require any housekeeping during their stay which is why the standard is set as a cleaning every 3rd day of a stay.

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Reviewed 30 March 2022

The room was not very clean - a sock on the floor and a dog toy under the chair. There was no shampoo. For a Marriott member at the Silver Elite level, this was not a great place. The usual breakfast stuff.

Date of stay: March 2022
    • Sleep Quality
    • Rooms
    • Service
1  Thank bikerbabe77
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anthony Pompa, General Manager at Fairfield Inn & Suites by Marriott Lexington Georgetown/College Inn, responded to this reviewResponded 30 March 2022

Thank you for choosing to stay with us. Your comments have been shared with our housekeeping team. We apologize for your experience. Please know that Marriott is changing the way amenities are offered in the room which has resulted in supply shortages for shampoo, conditioner, and lotions. Single use bottles will no longer be offered as we move towards larger and reusable options which are more eco-friendly.

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Reviewed 27 January 2021 via mobile

Already spoke to them about this. It’s just dated. Like most of these Marriott now they want you to watch their stuff, and limit access to HDMI ports. Internet was decent but, at least they offer a better speed for a price.

Comfortable sleep. Clean, good stay for the money.

Date of stay: January 2021
Trip type: Travelled on business
1  Thank dorkstravel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anthony Pompa, General Manager at Fairfield Inn & Suites by Marriott Lexington Georgetown/College Inn, responded to this reviewResponded 29 January 2021

Thank you for choosing to stay with us. As we head towards our next renovation cycle technology and work space within the room will certainly be one of the main focuses. We will share your feedback with the design team when the planning phase begins. We hope to see you again on a return visit to the area.

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Reviewed 13 November 2020

Stayed one night for a conference in Lexington. Really good third-party rate. Front desk clerk was friendly (he was there at both check-in and check-out!). Bed was comfy, room was clean and WiFi was very good. Shower had good water pressure and temperature, though there was rust around a drain fixture. Biggest problem was drapery -- main curtains were the ones that don't close, and the outer one was so thin that people outside could easily see into my second-floor window if I had any lights on. The property is very near I-75 and road noise was sometimes an issue, except when the heater was running (it was just noisy enough to kill the road sounds, but not so noisy as to be an issue of its own). Breakfast was grab-n-go because of COVID. Overall a goood stay.

Room tip: Request a room away from I-75 because of noise and on higher floor because of thin curtains.
Date of stay: November 2020
    • Sleep Quality
    • Rooms
    • Service
Thank realkyhick
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anthony Pompa, General Manager at Fairfield Inn & Suites by Marriott Lexington Georgetown/College Inn, responded to this reviewResponded 29 January 2021

Thank you for choosing to stay with us. We appreciated the opportunity to host you for your conference. We will evaluate window covering options as we head into our next renovation cycle. We hope that we can welcome you back again on a return visit to the area.

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Reviewed 12 July 2020 via mobile

Location is very convenient, right off the highway. Price was reasonable as well. The hotel is older but very well kept. The whole room was very clean. Netflix on the TV so that is always a plus. Staff was also very friendly.

Date of stay: July 2020
1  Thank thrillsteven
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robert Humphries, General Manager at Fairfield Inn & Suites by Marriott Lexington Georgetown/College Inn, responded to this reviewResponded 3 August 2020

Thank you for the great review! We appreciate honest feedback from our valued guests, such as yourself. We hope to see you again soon!

Suzy Bentley
Sales Manager

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