Overall food was good. Brisket and Brussels sprouts were delicious. But our dining experience was overshadowed by the stress of their online ordering process. Diners must scan a QR code and select menu items. My husband wanted a double bourbon, but there wasn’t an option for this. Somehow they received an order for two doubles. We ordered a brisket sandwich, slaw, and Brussels sprouts. The brisket sandwich was brought to our table within 5 minutes. We had to wait 10 more minutes for our slaw, and another 5 for the Brussels sprouts. Others in our party got their food sporadically. Most was delivered to us since we were sitting at the end of the table, but we had no idea what others in our party ordered online. It was very chaotic. After feeling like we did all the work, we had to pay an automatic 20% gratuity! We like to go out to dinner to relax and enjoy the experience of having food and drinks prepared and served to us while we visit with friends and family. It felt like we had to work for our dinner at County Club. It’s too bad; we used to love this restaurant.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.