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“Quite reasonable - Good for a conference”

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Hyatt Regency Louisville
Ranked #11 of 102 Hotels in Louisville
Certificate of Excellence
GreenLeadersSilver level
Reviewed 13 October 2017

Comfortable, friendly staff, clean and well located. It was not the OMG_BEST_THING_SINCE_SLICED_BREAD good, but it was what it needed to be for a comfortable 3 nights. I recommend using this as a center for a conference.

Room Tip: Gym is lobby level so go for a lower floor if you're a gym rat.
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  • Stayed: October 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank S4B1B4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristie D, Manager at Hyatt Regency Louisville, responded to this reviewResponded 28 October 2017

Hello,
I am so happy to hear you enjoyed all aspects of your stay. We hope that next time we can in fact be the best thing since sliced bread, and that we will see you again soon! Thank you!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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93 - 97 of 1,515 reviews

Reviewed 12 October 2017 via mobile

First off my wife and I would like to say thank you to Mark Flaherty and his team for making my wife and I stay here the very special. This hotel is way above the rest. Very clean and comfortable. Again thank you so much. We will see you again

Stayed: October 2017, travelled as a couple
Thank Snjbar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristie D, Manager at Hyatt Regency Louisville, responded to this reviewResponded 28 October 2017

Hello,
Happy Anniversary to you and your wife and thank you for your nice review. We work hard to make sure special occasions are recognized and celebrated here at Hyatt Lou. We look forward to having you back! Thank you!

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Reviewed 12 October 2017

I debated on even giving a review. I used my two free ANYTIME nights with NO restrictions here. At time of booking, I was informed that I would get a Suite or higher if available. It was available, yet I didn't get it. What a waist of my free nights. I could've gone to a category 6 or 7. I will be immediately canceling my Hyatt rewards and credit card.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Jennie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristie D, Manager at Hyatt Regency Louisville, responded to this reviewResponded 28 October 2017

Hello,
I want you to know how sorry I am about the suite not being available and mixup with the reservation nights. Although I have already reached out to you via email, I want you to know that we are still working hard to resolve why this issue occurred and how it can be prevented in the future. We work very hard to ensure our loyalty program is executed properly and are very sorry about the inconveniences caused with this situation. I do hope that you will reach out to me and that I can give you the true Hyatt customer service that is up to our standards. Thank you for your time.

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Reviewed 11 October 2017

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank nmjones1956
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Kristie D, Manager at Hyatt Regency Louisville, responded to this reviewResponded 28 October 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 10 October 2017

The stay at the hotel was excellent . The staff was very professional and helpful. The room was very clean. The conditions of the hotel was great. The hotel was located close to a varieties of restaurants.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank rooseveltf720
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristie D, Manager at Hyatt Regency Louisville, responded to this reviewResponded 28 October 2017

Hello,
Thank you for your note! I am so happy to hear the location and interactions with staff were excellent and that you found the room and lobby clean and comfortable. Please come see us again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Louisville

Address: 311 S 4th St, Louisville, KY 40202-2997
Region: United States > Kentucky > Louisville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Louisville
#4 Luxury Hotel in Louisville
#17 Romantic Hotel in Louisville
#17 Business Hotel in Louisville
Price Range: $172 - $489 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Louisville 4*
Number of rooms: 393
Official Description (provided by the hotel):
Open-Atrium style property, 393 guestroom hotel. Property features complimentary Hyatt Stay Fit Gym access, coffee maker, hair dryer, high speed wireless Internet and voice mail. High-speed access in meeting room and guestrooms. Connected by skywalk to the Kentucky International Convention Center and 4th Street Live!, Louisville's newest entertainment venue with over 300,000 square feet of specialty restaurants, bars and retail. Hotel is minutes from Churchill Downs, Papa John's Football Stadium and Louisville International Airport. Walk to Waterfront Park, Muhammad Ali Center, Slugger Field, Frazier Historical Arms Museum, Louisville Science Center, Actors Theater, Louisville Slugger Museum & Factory, Kentucky Center (home of the touring Broadway Shows, Louisville Orchestra and Ballet, and art galleries). ... more   less 
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Also Known As:
Hyatt Regency Louisville Hotel Louisville
Louisville Hyatt Regency
Hyatt Louisville Ky

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