I booked two separate suites for myself and my son/wife. The registration process was a little confusing which is always concerning, but we were in our 'suites' within 30 min. I realized that I did not have access to the bedroom within the suite, only the living room immediately, and checked with my son, who had the same situation. I went back to Registration, who found that they did not book both rooms for us. When booking a suite, it requires both the living area and the bedroom area. After another 45 min and agreeing to downgrade my room to a king room from a suite, both my son and I were settled into our rooms..
The staff were always very polite and tried to be helpful. I overheard others while I waited who also had issues with their rooms.
- Official Description (provided by the hotel):
- Open-Atrium style property, 393 guestroom hotel. Property features complimentary Hyatt Stay Fit Gym access, coffee maker, hair dryer, high speed wireless Internet and voice mail. High-speed access in meeting room and guestrooms. Connected by skywalk to the Kentucky International Convention Center and 4th Street Live!, Louisville's newest entertainment venue with over 300,000 square feet of specialty restaurants, bars and retail. Hotel is minutes from Churchill Downs, Papa John's Football Stadium and Louisville International Airport. Walk to Waterfront Park, Muhammad Ali Center, Slugger Field, Frazier Historical Arms Museum, Louisville Science Center, Actors Theater, Louisville Slugger Museum & Factory, Kentucky Center (home of the touring Broadway Shows, Louisville Orchestra and Ballet, and art galleries). ... more less
- Reservation Options:
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- Also Known As:
- Hyatt Regency Louisville Hotel Louisville
- Louisville Hyatt Regency
- Hyatt Louisville Ky