I booked two separate suites for myself and my son/wife. The registration process was a little confusing which is always concerning, but we were in our 'suites' within 30 min. I realized that I did not have access to the bedroom within the suite, only the living room immediately, and checked with my son, who had the same situation. I went back to Registration, who found that they did not book both rooms for us. When booking a suite, it requires both the living area and the bedroom area. After another 45 min and agreeing to downgrade my room to a king room from a suite, both my son and I were settled into our rooms..
The staff were always very polite and tried to be helpful. I overheard others while I waited who also had issues with their rooms.More
- Free Wifi