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All reviews room was clean sausage gravy and biscuits stay there again great value donuts breakfast bar value for the money waffle maker desk clerk pleasant stay flat screen tv back home great place to stay nice breakfast staff was friendly motel charlie
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Reviewed 20 April 2017

VEry surprised, the outside didn't project any special image of the rooms quality, however the room was lovely, clean, spacious, with frig and micro. Only an overnight for us while traveling, still a relief to come in exhausted and find such a comfortable, nice room. Thanks.

Date of stay: April 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank thomaskV3004TG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
super8richmondKY, General Manager at Super 8 by Wyndham Richmond, responded to this reviewResponded 16 September 2017

Dear, thomaskV3004TG

The Staff and management would like to thank you for choosing the Super 8 Richmond KY. Thank you for taking your valuable time to write a Super Five star review on TripAdvisor.com.We can assure you from the bottom of our heart, your comments are greatly appreciated and it means a lot to our Richmond Super 8 team. With the feedback from our Super valued guest, we are able to offer our guests great conveniences,the best in amenities, services,and accommodations.
We are honored you enjoyed your stay with us.We look forward to return of you and your family to our hotel in the future.

Once again thank you for your Super review.

Happy 2017 & God Bless

Sincerely,

Charlie (GM) & The Super 8 Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2017

I was very impressed with my stay at this Super 8 location. I've actually stayed here on two separate occasions, and each time the rooms were quite impressive with a nice modern style flare. They were very clean and comfortable too. Also, I really enjoyed the variety of the complimentary breakfast and the friendliness of the office workers as well. I will definitely be staying here again in the future. Thanks so much for a wonderful experience!

Date of stay: April 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Katie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
super8richmondKY, General Manager at Super 8 by Wyndham Richmond, responded to this reviewResponded 26 December 2017

Dear,872kathrinep


The staff and management of Super 8 of Richmond KY would like to thank you for choosing our great hotel during your stay in the Bluegrass KY. Thank you for taking valuable time to post a five star review on TripAdvisor.com. We assure you your comments are greatly appreciated from the bottom of our hearts.Also please keep letting us know how we are doing. Our great staff at the Super 8 of Richmond KY is honored to provide the best of service to ensure your stay with us is beyond compare. Your great comments means a lot to our Super 8 Team.
Once again we thank you and we look forward to your return to our great hotel in the future.

"Also our internet is upgraded to fiber so its super fast and from now on we are a 100% smoke free facility"

Super Blessed Day
Sincerely,
Super 8 MGMT team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2017

Upon arriving one hour before I called the front desk to confirm my reservation and tell them I would be arriving later than expected. When I got there at 1:00am there were 2 guests ahead of me. The clerk couldn't check anyone in because the credit card software wasn't working. He said if we wanted a room we had to pay cash. I had no cash on me so had to walk next door to banks atm. After waiting 30 minutes I got my room at a non discounted rate for cash of $85. Online the ad said 45 and up. Me and my 3 kids were so tired that I paid it just to get a room. No apologies were offered.

Date of stay: April 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank JanetO222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
super8richmondKY, Front Office Manager at Super 8 by Wyndham Richmond, responded to this reviewResponded 26 December 2017

Dear,Janet O,


Thank you for taking your valuable time to write a review on TripAdvisor.com regarding your recent stay at the Super 8 of Richmond KY. We value your comments and input to how we can better serve our guest. We would like to thank you for continued patronage with the Super 8 of Richmond KY . Your review has been discussed with our staff and the area that were not up to your total expectation and our high standards have been addressed . We sincerely look forward to your return in the future.

Have a Super Day
Sincerely,
Super 8 Team

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Reviewed 18 April 2017

Stopped 1 night at 10pm on drive from Florida to Michigan. Just looking for relatively inexpensive, clean room. Room smelled musty, toilet didn't flush properly, door to bathroom broken. Beds were comfortable. Good location close to highway. Overall, pretty expensive for quality of room. Breakfast just okay - nothing special.

Date of stay: April 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Janine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
super8richmondKY, Front Office Manager at Super 8 by Wyndham Richmond, responded to this reviewResponded 26 December 2017

Dear,Janine L


Thank you for taking your valuable time to write a review on TripAdvisor.com regarding your recent stay at the Super 8 of Richmond KY. We value your comments and input to how we can better serve our guest. We would like to thank you for continued patronage with the Super 8 of Richmond KY . Your review has been discussed with our staff and the area that were not up to your total expectation and our high standards have been addressed . We sincerely look forward to your return in the future.

Have a Super Day
Sincerely,
Super 8 MGMT Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2017

The best hotel for the money. Great room, clean, nice deco, and comfortable bed. Nicely surprised. Will stay here the next time we go to Lexington.

Date of stay: April 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Twila D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
super8richmondKY, General Manager at Super 8 by Wyndham Richmond, responded to this reviewResponded 16 September 2017

Dear, Twila D

The staff and management of Super 8 of Richmond KY would like to thank you for choosing our great hotel during your stay in the Bluegrass KY. Thank you for taking valuable time to post a five star review on TripAdvisor.com. We assure you your comments are greatly appreciated from the bottom of our hearts. Also please keep letting us know how we are doing. We also don't mind your constructive criticism as it will improve us. Our great staff at the Super 8 of Richmond KY is honored to provide the best of service to ensure your stay with us is beyond compare. Your great comments means a lot to our Super 8 Team.
Once again thank you and we look forward to your return to our great hotel in the future.

Super Blessed Day

Sincerely,

Super 8 Super Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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