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“Great deal but not perfect”
Review of Comfort Suites

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Comfort Suites
Ranked #10 of 14 Hotels in Richmond
Reviewed 4 February 2018 via mobile

This hotel offers great value for pet owners. We had 2 queen beds in a very spacious room for 105 plus tax. That included the 20 pet fee. Best price of any we’ve stayed.

Positives were nice comfy beds that my husband thought were “too high”. Bath looked newly appointed with great shower and sink area. Clean. Towels were soft not scratchy and a good size. Room was large with separate sitting area with couch, table and desk. The heat/air worked great and was quiet. The hotel was amazingly quiet for a Saturday night. Not full but lots of cars in lot. Check in person was very helpful and polite. Actually the breakfast was OK. Not the best but enough to get you down the road.

The negatives were poor room lighting, and the bathroom door was very squeaky and caught the lip on the floor. Very poor dog walk area. If your dogs are picky then you’ll be disappointed here. But for the great price it’s an excellent value for an overnight stay.

Stayed: February 2018, travelled with family
Thank Soozie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 106 reviews

Reviewed 1 January 2018

Upon checking in we had to change the room 3 items at work the toilet the light the telephone the next one there was a electrical Outlet hanging from the wall my wife refused to use it. The door to the bathroom could not be permanently closed or locked an exhaust fan in the toilet did not work. When they clean the room they failed to leave us fresh soaps shampoo conditioner or lotion. I did notice that the ladder out of the pool was in need of repair and notified them. Maintenance is their issue, however they do clean the room extremely well the hotel is very clean and the staff is very helpful and courteous. It is located right beside the interstate and very convenient.

  • Stayed: December 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Steven D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2017 via mobile

We stayed here with extended family while traveling to The Smoky Mountains in TN. We had our two dogs with us and the property is pet friendly, so when planning our trip we decided to stop here for the night before we continued south. We had two rooms between all of our family members. Both rooms were clean and the staff were very friendly and welcoming. The hallway did smell a little like smoke, but our rooms didn't seem to be affected. We would definitely stay here again. The friend desk attendant was very helpful and polite. The housekeeping staff was also very friendly. The kids enjoyed the pool and breakfast. It is sometimes difficult to find a pet friendly hotel that has amenities. We would recommend this property and would stay here again.

Stayed: October 2017, travelled with family
Thank EmmyLou H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2017 via mobile

The lobby is decorated in a modern way. They have complimentary USA Today newspapers. The room was spacious and clean. The breakfast was delicious. They even had Greek yogurt, which was pleasing to me. The staff was friendly and helpful! We would definitely stay here again.

Stayed: October 2017, travelled as a couple
Thank GrammarCopTennessee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2017

My family stayed one night in a 2-queen-size beds with sofabed for less than $100. The sofabed only fit 1 person. The beds were comfortable. There was a partial wall between the sofabed and the queen-size beds. There was only 1 TV in the room and not really visible to the sofabed.

All of the staff were very nice. I really liked that they had luggage carts for our use. I would have appreciated if they had been a towel rack in the bathroom close to the shower. The room and hotel was clean.

The complimentary breakfast was terrific. Chocolate waffles (in addition to the regular ones), sausage biscuits and gravy, and hard boiled eggs, were a few of the items I've not seen elsewhere. The attendant was incredible friendly and kept the breakfast fully stocked until the end of the posted breakfast time.

The location of the property is just off I-75 and very convenient to fuel and food.

  • Stayed: August 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank C0LUMBUStraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Suites

Address: 2007 Colby Taylor Dr, Richmond, KY 40475-8678
Region: United States > Kentucky > Richmond
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 14 Hotels in Richmond
Price Range: $97 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 73
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Also Known As:
Comfort Hotel Richmond
Comfort Suites Richmond

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