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Reviewed 17 July 2017

Date of stay: July 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cindy M, Front Office Manager at Microtel Inn & Suites by Wyndham Bossier City, responded to this reviewResponded 19 July 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 17 July 2017

Date of stay: July 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cindy M, Front Office Manager at Microtel Inn & Suites by Wyndham Bossier City, responded to this reviewResponded 19 July 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 11 July 2017 via mobile

I wrote a long review about what happened but somehow it never posted. The bed we looked in and under had bed bugs and the manager did nothing but switch rooms. We KNOW they were bed bugs and he denied it. He also mentioned that they had a bed bug infestation 4 months ago!! Find somewhere else please! My 2 year old daughter slept in that bed!!

Date of stay: July 2017
Trip type: Travelled with family
Thank chloewillis1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cindy M, Front Office Manager at Microtel Inn & Suites by Wyndham Bossier City, responded to this reviewResponded 14 July 2017

After careful inspection, we found that this room was actually infested with fleas NOT bedbugs. This was after the guest came down and explained there were bugs, and the front desk manager actually gave them a refund for their room. This hotel has not had a bed bug infestionation ever, the manager did talk about another hotel in the area that had one.

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Reviewed 11 July 2017

This is a very nice hotel it was conveniently located. The staff was very polite and helpful to my needs.I will highly recommend this hotel.

Date of stay: June 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Ina P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cindy M, Manager at Microtel Inn & Suites by Wyndham Bossier City, responded to this reviewResponded 12 July 2017

Thank you for you business, we look forward to serving you in any future travels.

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Reviewed 11 July 2017

This was by far the worse hotel experience I've ever experienced. It had a bad odor, no towels, the halls smelled like marijuana, the housekeeper was smoking a cigarette while supposedly cleaning, the elevator wasn't working and of course my room was on the fourth floor. There were a lot of locals hanging out like it was drug house. I hated it. Is there anyway i can get a refund? DO NOT BOOK THIS HOTEL.

Date of stay: July 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Jameisha D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cindy M, Manager at Microtel Inn & Suites by Wyndham Bossier City, responded to this reviewResponded 12 July 2017

We are very sorry your visit with us was so unpleasant and we are working hard at fixing all the problems you have listed. We are under new ownership and management and would like for you to give us another chance in your future travels. Thank you for bringin these issues to our attention.

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