I was in Lake Charles visiting friends but I reserved a room to have my own private space. I chose Holiday Inn due to it's long reputation but was very displeased with my room. The room was literally dank even the towel felt damp. I was so uncomfortable I ended up leaving in the middle of the night to head home. The staff was great however.

My wife and I recently stayed here just for a quick getaway. The hotel was good enough. Parking was fine.

We checked in on a Sunday evening for two nights. There was were very few guests staying on Sunday night. I guess this is due to the fact they are not near the Casinos. Monday morning breakfast was good. Standard Holiday Inn Express breakfast. I do have to mention that the lady taking care of the breakfast area does a very good job. She was friendly and seemed to truly enjoy her work.

Since we were staying two nights we did not get out of our room early. We left the room about 9:30 AM do go sight seeing and shopping. When we got back to the hotel around 5 PM we found our room had not been serviced. We did not have the bed made, new bathroom supplies or towels. I went down to the front desk and asked for towels and other supplies since the room was not serviced. The clerk did apologize and offer the supplies plus a bottle of water. The clerk explained the cleaning staff left early that day. I told her we were out of the room by 9:30 AM and the cleaning staff was working across the hall from us when we left out. She replied that if we had a Do Not Disturb sign on our door they would skip the room. I asked why if they were still working, Why would they not check again? No answer for that. The clerk offered to have someone come by now and clean and service the room. I declined since we just got back to the room and wanted to relax a litlle. I took the towels and supplies myself and settled for that. The cleaning staff is looking for the easy way out. One less room to clean. This didn't ruin the stay but it leaves a bad feeling with you. If we had stayed a week and did not get out of the room until 9:30 AM would the room ever get cleaned before leaving? We shouldn't have to be out of the room by 8:00 AM to have the room serviced.

Otherwise, the hotel was a good stay. It was not near the Casinos but, we don't go to the Casinos. It is close enough to the sights and restaurants. Front desk clerks were professional. The breakfast area is taken care of by a lady that loves her job. Parking is fine and other areas are OK.

For the price it is an OK stay.

We stayed at this hotel the end of December 2019 as we were traveling. Once we opened the door to our room we were almost knocked down by a strong mold smell. The front desk was gracious and changed our room. The third floor was worse with the strongest mold smell. The front desk moved us to the second floor where the smell was not as strong but still there. We chose to stay anyway. We were not able to sleep at all and it gave us headaches.
The staff was personable and tried their best (and obviously aware of the mold smells) but what could they do except keep moving us from room to room. The breakfast was also good and the hotel is right off the interstate, yet far enough away to block the road noise. If they ever clean up the mold smells we would gladly stay there again.
You don't know this kind of thing from booking a hotel online unless someone makes a post like this. This is why we are writing this. So that others will know beforehand.