We have stayed at this hotel on our last 2 trips to Lake Charles. It is easy to access. The facility is clean, well decorated and quiet. We have never had any complaints. The staff respond promptly to any requests. The complimentary breakfast is great with plenty of options available. We have not used the pool or fitness center, but they look like a great option. We will definitely stay here again.

Very clean, nice hotel, staff was awesome I will be returning and staying at other Best Western hotel. Breakfast area nice and clean, food was great. Was there on business and would even stay with my family

This hotel is in need of many updates and upgrades. The bed was like sleeping on concrete. There were bugs, it smelled, and breakfast was awful. No hot water! Staff was very helpful and attempted to resolve the problem by allowing us to move rooms however, we just checked out early.