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Reviewed 2 March 2020

A great place to stay. Very clean and quiet. The staff personnel are professional and friendly. I would recommend this hotel due to its location and the rooms have everything. The location is close to area restaurants.

Date of stay: February 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
2  Thank Angela K
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HamptonInnSulphurLA, Guest Relations Manager at Hampton Inn Sulphur / Lake Charles Area, responded to this reviewResponded 7 April 2020

Thank you for taking the time out of your busy schedule to complete our Guest Survey regarding your recent stay at our hotel. As a valued Hilton Honors Member, your feedback is very important to us as it will allow us to strive to make every visit by every guest a perfect 10! We are very glad your experience in staying with us was great and do hope to see you again.

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Reviewed 1 March 2020 via mobile

We are Hilton Honors members so we stay in Hilton hotels when ever possible. Hampton Inns used to be a great relatively inexpensive night stay. But at $170/night this hotel is to be missed. Public spaces were very dirty. Toilet overflowed in our room so they moved us which was great. However, the mess from toilet was still there next morning. Lobby had funky smell in morning.

Date of stay: February 2020
Trip type: Travelled as a couple
Thank G3664FYsuer
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HamptonInnSulphurLA, Guest Relations Manager at Hampton Inn Sulphur / Lake Charles Area, responded to this reviewResponded 7 April 2020

Dear Guest,

Thank you for taking the time to complete survey about your stay. We strive to make our guests stay a perfect 10 and am very sorry we did not reach that goal for you. Our guests experience is our top priority . Please feel free to reach out to our property and speak with the manager on duty so we may try to make up for your less then perfect stay. Thank you for choosing Hampton Sulphur and look forward to seeing you again.

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Reviewed 25 February 2020

We choose Hampton when possible because they are known for having very comfy beds, but the bed in our room was extremely uncomfortable, and we were not able to get quality sleep. I wouldn't call it too soft, or too firm...it was simply worn out, and even creaked when we laid down. The tub/shower was "clean" but needed some TLC. There were black mildew stains all the way around the tub surround, and some of the grout was missing from the tiles. The breakfast I would call a mixed review. The eggs were ok, but the ham slices were floating in water, and had zero flavor. The oatmeal was watery, and even after trying to drain it, still had water in the bowl. There were, however, some very good healthy options like yogurt, smoothies and greens juice. The staff that we interacted with were very polite and helpful, and the location was convenient for our trip.

Date of stay: February 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank acatlover13
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HamptonInnSulphurLA, Guest Relations Manager at Hampton Inn Sulphur / Lake Charles Area, responded to this reviewResponded 7 April 2020

Dear Guest,

Thank you for taking time to fill our your review. Our guests opinion are very valuable to us here at Hampton. We know you have options to stay at other hotels and want to thank you for staying with us during your travels. I apologize your stay was not the perfect 10 we strive to provide all of our guests with. Unfortunately, we are going through a complete remodel and all of our rooms have not been completed. Please feel free to contact our property and speak with the manager on duty so we may be able to make this less then perfect stay with us up to you.

Have a Great Day!

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Reviewed 29 January 2020

Wonderful! Breakfast was great. Complimenty internet was a bit slow. This was a fine hotel for a night or two. It seems to cater to plant workers during the week. Everything was incredibly clean and in good repair. The room didn't smell of bleach or stuffy smell . It smell clean.

Date of stay: January 2020
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hampton
Thank Melissa M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HamptonInnSulphurLA, Guest Relations Manager at Hampton Inn Sulphur / Lake Charles Area, responded to this reviewResponded 7 April 2020

Melissa M,

We are so glad your experience with us was wonderful! We do apologize the internet was slow and hope your next visit, you will not experience the same issue as we have just updated our Wi-Fi. Looking forward to your future stay.

Have a Great Day!

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Reviewed 23 January 2020

A little disappointed in the quality of the breakfast. I had just stayed a week at the Hampton in Clute, and their breakfasts were much better than the one I had at the Sulohur Hampton. The orange juice was diluted so that it was basically orange flavored water. The hot breakfast items consisted of what I would call side items. No main item of eggs. Bed was very noisy when changing positions. Overall, though, the hotel was clean and staff was friendly.

Date of stay: January 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Doug C
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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