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Savings alert! 17% below average rates

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Reviews (1,037)
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Reviewed 27 June 2018

I had come here for a religious pilgrimage to Guruvayoor and Sabrimala.I chose to stay at this hotel as it was convenient.The staff was rather friendly and have an excellent restaurant which I discovered as ther was a Goa food festival going on.

They have an excellent Chef who was a very dedicated team of chefs and servers.The restaurant was full and I would recommend to book in advance a table.The Konkani festival was a brilliant idea and it was an excellent experience for me and my guest from Singapore.The staff is responsive and very helpful.Well Done.

  • Stayed: May 2018, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Parikhshit S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HI_Kochi, General Manager at Holiday Inn Cochin, responded to this reviewResponded 28 June 2018

Dear Mr. Parikshit,

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Sincerely,
Deepak Kumar
General Manager

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Reviewed 25 June 2018 via mobile

I went with my friends for a buffet lunch ,we were 5 of us . The buffet lunch was below average ,not many items and what was there barely tasty ,Second thing to mention which really needs serious attention is the restrooms outside the buffet place which is behind main lobby ,oh man it is filthy and disgusting with people not flushing it properly .I almost threw up when I went to wash my hands .Please have some one check it every 5 mts or have a cleaner 24 /7 .I even saw a lady changing diaper right at the wash area .Oh no ...Won’t recommend this place ,stay away so you don’t get sick.

Stayed: May 2018, travelled with family
1  Thank deepajoseph7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HI_Kochi, General Manager at Holiday Inn Cochin, responded to this reviewResponded 28 June 2018

Dear Ms. Deepa,

Thank you for your candid review. We apologize that your recent visit did not meet expectations. We apologize for the inconveniences you faced during your recent visit, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

Sincerely,
Deepak Kumar
General Manager

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Reviewed 19 June 2018

Stayed there for a night as it was very convenient and close to several locations without going into the city. Secure place and easy to get a cab on hire. Fairly clean with good sized rooms and free wi fi available. The person at the reservation desk was very helpful and provided us an early check in which was good for us. Car parking facilities are also quite convenient. As we did not eat at the restaurants I cannot comment but there are three restaurants on site. On the whole a good experience but a little more attention to detail in Housekeeping can be good.

Stayed: May 2018
Thank Vimla R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HI_Kochi, General Manager at Holiday Inn Cochin, responded to this reviewResponded 23 June 2018

Dear Guest,

Thank you for your candid review. We apologize that your recent stay did not meet your expectations completely. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

Sincerely,
Deepak Kumar
General Manager

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Reviewed 12 June 2018

Overall great experience with the stay.
Just was not too excited about food. It was not bad, may be I wasnt used to that kind of taste.
The service was really good, courteous staff.
Restaurant staff are great, always smiling and courteous.

Check In and Check Out was a swift.

  • Stayed: May 2018, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank bvphalkurke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HI_Kochi, General Manager at Holiday Inn Cochin, responded to this reviewResponded 20 June 2018

Dear Guest,

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

Sincerely,
Deepak Kumar
General Manager

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Reviewed 30 May 2018

Recently we had a residential conference at Holiday Inn, Cochi

It was indeed awesome and impeccable. conference
The People right from the security
The Food,- delicious, the couch of chef........that made the difference you maintained the quality and taste through out the conference
The Room - perfect
The Banquet - superb
The Sales Team - extremely helpful and understanding and were with us from the beginning to the end.
The overall services etc. unbeatable!
I strongly recommend for any conference and stay.

You really made the conference a memorable one

A big thank you to the entire team of Holiday Inn, Cochin

Nirmala Lilly
Conference Chair

Room Tip: higher floors the better view
  • Stayed: May 2018, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Nirmala L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HI_Kochi, General Manager at Holiday Inn Cochin, responded to this reviewResponded 30 May 2018

Dear Ms. Nirmala,

Thank you for taking the time to tell us about your experience at Holiday Inn Cochin.

Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

Again, thank you for choosing Holiday Inn Cochin.

Sincerely,
Deepak Kumar
General Manager

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