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“Good Chef Deserves Better Restaurant”
Review of Lucerne Inn

Lucerne Inn
Ranked #1 of 8 Restaurants in Holden
Dining options: Breakfast, Reservations
Restaurant details
Dining options: Breakfast, Reservations
Reviewed 20 June 2017

This review is not about the chef at Lucerne Inn. Far from it; the food and the presentation were excellent. But as good as the food was, the rest of the experience was that bad. No, worse. So bad, in fact, that none of our group of twelve will likely ever go back any time before the inn changes hands again. There’s a long story behind this but it’s almost certainly longer than anyone would bother reading. Let’s just say that the staff was at best marginally trained (this is being charitable), the service was slow and inattentive (3½ hours for a relatively simple meal!), and the owner completely disinterested in our group’s concerns. Three strikes and you’re out. So Mr or Ms Chef, when you decide that your talents are wasted at the Lucerne Inn and move on to a restaurant that knows how to be a restaurant, let the local folks know. There are at least twelve of us who will flock to your door. In the meantime, don’t look for any of us to return to the Lucerne Inn.

    • Value
    • Service
    • Food
4  Thank Roger D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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11 - 15 of 92 reviews

Reviewed 6 May 2017 via mobile

Went to Lucerne Inn Pub for happy hour and Cinco de Mayo. We sat at small bar and were enjoying until a couple with toddler came in and sat right beside us at a table for two. (There are only three or four tables in Pub and I believe all are for two). However, owner brought a high chair and put even closer to bar. Child was not the worse I've seen but he was being a child, dropping food, pulling tablecloth, etc. It was not comfortable for us. There is a large, beautiful dining room in this facility, so why the child in a small Pub? Especially since parents had only Water and tea? My take is to have the discounted happy hour food. We have been in Pubs/Lounges associated with hotel/restaurants that do not allow underage dinners in them. Will think twice about going to the pub again. The chicken wings, bacon wrapped scallops , and chili were excellent so we'll miss those. Perhaps owner could open an area for parents and children that serves the 'happy hour ' menu if he doesn't want to restrict Pub.

Thank Caroline M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2017

Reservation had been made in advance. We were shown to the downstairs dining room. When my husband (82) saw the steep, long stairway, he froze. Front desk staff said they would attempt to find another seating on ground floor. We were put in bar area, up against an inside wall near the coffee pot. It was a high traffic area to the bar and to the veranda dining room. My husband called the entire visit a bummer and for a bill of $122.00 for three people it was entirely disappointing.

    • Value
    • Service
    • Food
Thank spencerhella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2017 via mobile

Nice selection but was mediocre. Drinks were awesome staff was great over all not a bad experience. A tad pricey

Thank Eileen N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 December 2016

We stayed here in July. Extremely outdated, musty rooms and not great service. The breakfast we were told was a full hot breakfast but when we went down to eat it was just mini cereal boxes and a few stale pastries. I would never stay here again.

Thank J938
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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