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“The worst hotel experience we have ever had. Shockingly unacceptable!”

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Portland Travelodge
Ranked #19 of 19 Hotels in Portland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“The worst hotel experience we have ever had. Shockingly unacceptable!”
Reviewed 18 August 2011

We were in the Portland area to attend a wedding this past Saturday. Our flight got in at 12am on Friday night and our departure was Sunday at 5:30 am. We were staying just over 24 hours and needed a place to crash. The first room they assigned, smelled like the Malboro man was living there, along with a dead animal. The second room seemed fine; we were very tired and just wanted to go to bed. The bathroom was missing molding, there were bugs in the bathtub, the bathroom door did not close properly, the air conditioner did not work, there was no remote for the tv, no fridge or ice bucket, and we still just wanted to sleep. When we woke up to get ready the blow dryer did not work, there was no iron, the safe did not work and the cab we requested did not show up because the front desk forgot to call one. We finally made it to the wedding and had a blast. We got back to the hotel around 12am Saturday night only to find that our key cards did not work because the front desk accidentally keyed them incorrectly. We just wanted to go to bed; our flight was in a few hours. After waiting a long time for them to correct our key cards, we finally got in to our room. While waiting, I went to the vending machine to get a bottle of water, only to find an invisible vending machine. Funny thing, there are signs all over the walls providing directions to a vending machine that doesn't exist. We left a few hours later and slept in the airport. We will remember this bad experience for the rest of our lives. We also washed everything we brought immediately after we got home.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JZ18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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349 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
Stockport
Level Contributor
66 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 August 2011

Stayed one night on New England vacation after visiting Portland city centre. Convenient for the city but probably overpriced for what are fairly basic facilities. There are probably better options at the price. Cleanliness OK.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Ramborao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westchester, New York
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 29 July 2011

Stayed here for a single night. Staff was helpful. Hotel is in definite need of a face-lift. However, for the price, it's a great deal.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank buddog245
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madison, Alabama
1 review
Reviewed 25 July 2011

My husband planned a suprise vacation to Portland and booked this hotel for us. The price was right, but the hotel was not. My husband described pulling up to this hotel as similar to "pulling into downtown Baghdad." There's a demolished gas station in front of the hotel with broken glass all in the parking lot. Lots of sketchy people pulling in and out of the parking lot of the hotel to use the pay phone that's out front. Our room was on the second floor of the hotel. Stained musty carpet in the common area stairwells that needs to be replaced. There were several security cameras in the stairwells, unfortunately they were broken and hanging down by wires. Our room smelled horrible(Musty and like stale cigarettes). The bathroom was filthy (I wore flip-flops in the shower the whole time we were there). There were stains on the wall and carpets in our room.

The continental breakfast was a joke. 2 types of cereal (raisin bran and frosted flakes), wheat and white bread, bagels (plain and cinnamon raisin), muffins (blueberry and banana nut), juice (apple and orange), coffee, and tea.

The only plus for the room was the in room safe that was available.

One of the reasons that my husband picked this hotel was because of its proximity to the METRO bus stop. The bus stop was also a dump.

You get what you pay for. Don't stay here.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank kce8315
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 July 2011

I've stayed in places ranging from youth hostels to five star suites...and this place was a DUMP! It was the worst two nights of our entire East Coast trip.

The little things: they didn't have our reservation when we arrived, the room smelled stale, there was a huge (2ft x 2ft) stain in the carpet, the TV didn't work, the telephone work.

Returned to the room after our first day out and the cleaning staff never cleaned the room. Of course, from the smells I doubt they ever had. When we brought this to the management's attention they insisted we had a "do not disturb" sign out, which we did until we left that morning at 8a.m.

But the biggest problem is that the room was filthy. We knew we were staying in a motel, so we didn't have high expectations. We just wanted a place that was safe and clean, and they failed even to meet that minimal requirement.

Do yourself a favor and find somewhere else to stay. If you can't afford another hotel, sleeping in a tent or in your car are better alternatives.

Room Tip: Find a room in a different hotel.
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  • Stayed October 2010, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank wanderway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Portland Travelodge

Property: Portland Travelodge
Address: 1200 Brighton Ave, Portland, ME 04102-1029
Phone Number:
Region: United States > Maine > Portland
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 19 Hotels in Portland
Price range (per night): $115 - $404
Hotel Class:2 star — Portland Travelodge 2*
Number of rooms: 131
Reservation Options:
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Also Known As:
Travelodge Portland Hotel Portland
Portland Travel Lodge
Travel Lodge Portland

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