I made a reservation within 48 hours of needing a place to stay. This hotel made me give them my credit card number to hold the reservation. Within 24 hours of the time of my reserved date. I canceled my reservation. The front office staff stated that I did not give them a 48 hour notice and that my credit card would be charged. I told the front office that I had booked the hotel within the 48 hours. The front office staff told me that he would talk to the office manager and see if he could cancel the charge. He also told me that he would call me back before charging my card.
BOTTOM LINE: I had to pay for a hotel room that I never used.More
- Free Wifi
- Free Parking