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“Service is very poor”
Review of Le Pain Quotidien

Le Pain Quotidien
Ranked #67 of 372 Restaurants in Bethesda
Cuisines: French
More restaurant details
Restaurant details
Dining options: Breakfast
Description: Le Pain Quotidien serves simple, elegant boulangerie fare made with organic ingredients whenever possible: breakfast, tartines, pastries and handmade organic bread & many vegan and vegetarian options.
Reviewed 29 July 2016 via mobile

It took 45 minutes for my order to arrive. The servers are very friendly, but they just cannot seem to manage when half the tables are filled.

They also cannot get the orders straight. Don't come here if you are hungry or are in a rush.

1  Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (76)
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12 - 16 of 76 reviews

Reviewed 21 June 2016 via mobile

Stopped in for a quick meal before a meeting. The service was friendly and efficient.

The french toast was light and delicious. The fruit was fresh and the coffee was hot and robust.

1  Thank Knyte7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LePainQuotidien, Guest Relations Manager at Le Pain Quotidien, responded to this reviewResponded 25 June 2016

Greetings,

Thank you for taking the time to reach out to us with your review and for dining at Le Pain Quotidien. We are glad to hear you had such an enjoyable experience at our Bethesda restaurant and have forwarded your kind words along to the team.

We hope to see you again soon!
Bianca W

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2016

Family gathered here for lunch. All features were in the $12-15.00 range. Nothing to write home about.Portions were large and service was good.Nothing exciting on the menu. Quiche Lorraine, Fritata, Quinoa Salad, Avocado Omlette.

    • Value
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Thank Hidrfoot01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LePainQuotidien, Guest Relations Manager at Le Pain Quotidien, responded to this reviewResponded 14 June 2016

Greetings,

Thank you for taking the time to reach out to us with your review and for dining at Le Pain Quotidien.

We hope to see you again soon!
Bianca W

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2016

This place used to be fantastic under the old manager that was moved to the LPQ at Wildwood Shopping Center. Now, it is a disaster. Saturday morning 9:30 a.m., the place is not busy. I had to ask 4 times during 18 minutes for my glass of water. There was hardly a sould sitting outside. I order breakfast. It took forever - another 25 minutes later the omelet arrive sans the AVOCADO! food is ok. I am not sure they use real eggs for the omelet . The bill arrives and I am charged for the missing AVOCADO! The only time the waitress paid attention to me was when I asked for the bill and when tip time came. Avoid the place, go to the DUNKINs across the street or find a MCD. At least you will get speedy service and consistent quality.

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Thank Jean C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LePainQuotidien, Guest Relations Manager at Le Pain Quotidien, responded to this reviewResponded 10 June 2016

Greetings,

Thank you for taking the time to provide your feedback. We strive to present our guests with the best quality and value possible, from food to service. We sincerely apologize for your poor service experience and hope you'll give us another chance to deliver. I have forwarded your comments to our management team to address. Please send us an email at questions@lepainquotidien.com with any further information (ie check number, server name) to help with our follow up and so we can make this up to you.

Our sincerest apologies and we hope to hear from you soon,
Bianca W

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2016

Tucked into Bethesda Lane (essentially an alley off the main drag in Bethesda), Le Pain Quotidien feels roomy and light; the menu is typical for up-to-date bistro food. I had just 15 minutes to grab a quick gazpacho and was delighted with the speed and good humor of the service. The soup, too, was quite satisfying and would have been well worth sitting over for more time than I could give it. I'll return.

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Thank jaseaton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LePainQuotidien, Guest Relations Manager at Le Pain Quotidien, responded to this reviewResponded 29 May 2016

Greetings,

Thank you for taking the time to reach out to us with your review and for dining at Le Pain Quotidien. We are glad to hear you had such an enjoyable experience at our Bethesda restaurant and have forwarded your kind words along to the team. Please feel free to reach out to us at questions@lepainquotiden.com with feedback at any time. Your comments are the mainstay of our business.

We hope to see you again soon!
Bianca W

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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