A medical emergency prompted our stay, so we were nervous and apprehensive. The staff was so very helpful that it made us relax a little and get away from the tension. Loved the in-hotel Starbucks and Brown Bag restaurant. Easy for two out of town travelers. More
Marriott Hotels
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The staff was friendly and helpful. The rooms were clean and comfortable. Wifi worked great. Did not hear any noise from other rooms or hallway. Plenty of places near by within walking distance to go eat.. The only thing I was not thrilled with was the parking garage situation. The elevators did not look questionable , but thats not really in their control.
Thank you for the kind words, Beebee!
It's excellent you enjoyed your time at Hyatt Regency Bethesda! We pride ourselves in offering a clean and comfortable environment for all of our guests and your praise tells us we're succeeding. Thank you again for sharing your review with us!
We can't wait to see you again soon for another amazing experience! Have a fantastic day!
Amit Verma
Hotel Manager
We loved the fact that we could stay in a clean hotel with direct access and parking for the Metro. Quick 20 minute ride into the heart of the city. The staff was very friendly. Costs about $7.00 for a day pass to ride the Metro in and back to the hotel to save the stress of driving in DC traffic.
Thanks for the wonderful review, Amy!
It's fantastic you had such a lovely experience with us. We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions. That's what we like to see! We're looking forward to sharing another amazing experience with you soon! For your next visit, don't forget that we're located right above the metro station!
Amit Verma
Hotel Manager
We had a king room with a terrace and it was very clean, spacious with a lovely view. The hotel has a European design but is very warm and clean overall. However, staff was not very present to answer calls or requests, and room service cannot be charged to the room, but paid upfront. Plus there was only one microwave on the 2nd floor for the entire hotel. Overall, it was a great stay especially for the price, but next time I'll remember that they are not as available or accomodating.
Thank you for taking the time to share this 4/5 review!
We're so glad to hear your time with us was so enjoyable! We're delighted you appreciated our clean and spacious accommodations. We care deeply about the comfort and satisfaction of our guests so we'll address your concerns regarding our service with the appropriate members of our team so that we may improve moving forward. We strive for excellence so we look forward to sharing an even more positive experience with you soon!
Have a wonderful day!
Amit Verma
Hotel Manager
The lobby was beautiful. But we got to our room and it was so small and definitely an older hotel. The bed was so uncomfortable. The bedding felt like hospital bedding. Almost as if it could be disposable. No fitted sheet. Just a flat sheet laid over the top of the bed. Had to ask for another blanket Bc there was nothing cozy about this bed. Based off picture of booking, was hoping for a sofa in the room. There was not. Just a chair and there was barely room for that either.
We appreciate your feedback, bellkr01.
We're disappointed to hear that our bedding didn't meet your expectations. We strive to provide our guests with comfortable and relaxing rooms, which is why this is so upsetting to hear. We've addressed your concerns with the appropriate members of our team so we can ensure a more enjoyable experience in the future.
Amit Verma
Hotel Manager
Travel with a 85lbs Cane Corso, very accommodating with him during the stay! Everyone wanted to pet him and we in no way felt unwelcome! Quiet, no sounds from neighboring rooms, elevators ect to cause him to be overstimulated.
Thanks for the perfect rating, Shelley!
We're pleased to hear that you have fully enjoyed your stay here with us, as we strive to create a full service experience for our guests. We can't wait to see you again soon! For your next visit, one thing we always like to share with guests is that if you struggle with allergies, you should check out our PURE allergy friendly rooms. These special treated rooms are one more great line of defense for guests suffering from allergies.
Amit Verma
Hotel Manager
