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Reviewed 4 weeks ago

Lobby, bar, restaurant seem modern and updated. Rooms were dated. Disappointed with room quality. AC unit was noisy, and antiquated. Service was nice, enjoyed the bar. Did not eat there. Location was due to a wedding, which we loved, and loved being there with friends, but felt that once inside the room, I was not in a Double Tree, let alone a Hilton branded hotel. Should be ashamed.

  • Stayed: September 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank shaggywk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooke S, E-Commerce Specialist at DoubleTree by Hilton Columbia, responded to this reviewResponded 1 week ago

Dear shaggywk,

Thank you for your valuable feedback. We sincerely apologize for not meeting your expectations in regards to amenities. We are glad you enjoyed our bar and service, as well as location.

We appreciate your comments, and will share them with our hotel team.

Sincerely,

DoubleTree by Hilton Hotels Columbia MD

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Pool with windowed walls by the lounge. (Not modest imo) cleaning service does a terrible job. Lounge area is mediocre. Nothing too impressive besides a warm cookie that gets very hard once cooled. Very remote location, not near many places to eat or walk to besides a Walgreens 15 minute walk

  • Stayed: September 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank sraizy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooke S, E-Commerce Specialist at DoubleTree by Hilton Columbia, responded to this reviewResponded 1 week ago

Dear sraizy,

Thank you for your review. We sincerely apologize for the issues you experienced during your stay, and assure your your experience with our housekeeping service was non-indicative of our usual practices. We will share your feedback with our hotel team.

Thank you again for your valuable comments.

Sincerely,

DoubleTree by Hilton Hotels Columbia MD

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2018

Amazing Property! These folks pay attention to detail!! Great place to stay!! About an hours drive from DC if you want to site see. The rooms very very clean and fresh. The HVAC worked flawlessly! And of course you get a warm cookie when you check in!!

  • Stayed: August 2018, travelled on business
    • Location
    • Cleanliness
    • Service
Thank xoft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooke S, E-Commerce Specialist at DoubleTree by Hilton Columbia, responded to this reviewResponded 4 weeks ago

Dear xoft,

Thank you for your wonderful review! We're thrilled you enjoyed your stay with us, and look forward to having you back soon!

Sincerely,

DoubleTree by Hilton Columbia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2018

I enjoy this hotel. I went for a weekend get away. The option of a resturant and bar inside the hotel is great. It is also centered in a great location. There are lots of stores, places to eat, a walgreens right in front before you get there. The inner harbour was easy to get to. Service and cleanliness are great! It also has a inside pool.

  • Stayed: August 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank tmeglis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooke S, E-Commerce Specialist at DoubleTree by Hilton Columbia, responded to this reviewResponded 4 weeks ago

Thank you for your positive feedback! We're so glad you loved your stay, and look forward to matching your expectations again the next time your travels bring you back.

Sincerely,

DoubleTree by Hilton Columbia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2018

no kitchenette, no microwave, had to overpay for the breakfasts, no happy hour and dinner like the other hilton properties offer. if you have the chance, homewood suites. youll get more hotel for your buck there

  • Stayed: August 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank joefromsacto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooke S, E-Commerce Specialist at DoubleTree by Hilton Columbia, responded to this reviewResponded 4 weeks ago

Dear Joe,

Thank you for your valuable comments. We sincerely apologize for the inconveniences regarding services and amenities that you expected.

Thank you again for your feedback.

Sincerely,

DoubleTree by Hilton Columbia

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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