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“Novel Treat”

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Cold Stone Creamery
Ranked #9 of 10 Dessert in Hagerstown
Restaurant details
Reviewed 5 September 2016 via mobile

Ice cream served with freshly mixed in ingredients. Prices are reasonable, portions fair. If you want real ice cream with great mix in toppings cold stone is always a safe bet. Staff were nice, bathroom clean and service prompt.

Thank Daniel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 5 reviews

Reviewed 19 June 2016 via mobile

We visit Cold Stone stores whenever we can. Great flavors and lots of choices. Most seem to be open late, at least on weekends.

Thank SCC8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2016

We have been to Cold Stone Creamery in Hagerstown several times in the past but more recently have noticed service to decline. Tonight topped it off. We went in the store to order and they were out of chocolate ice cream which most of Cold Stone creations are made with but to top it off they were also out of coffee ice cream which is another top creation ingredient. The two main ice creams and then there were no bananas even though there is a grocery store that sells bananas right next door. No apologies from either staff member and mind you they were not friendly either. Another night on a recent visit while we were already inside the employee working rushed to the door to lock it and turn off the open sign as potential customers were walking up to the door. I don't understand what the issue is, however, it is obvious that no care is taken in the cleanness, customer service, or pride at this establishment any longer. I would not be surprised if this was this locations last year in business. Rule of thumb is you pay for what you get, but not in this case.

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Thank TravelChic11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2015

After hearing others rave about the ice cream here I had to try it. My finding is that the ice cream is average, the surroundings are cramped and the whole experience over rated. Maybe at a different time it would be better.

Thank Max W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2015 via mobile

The ice creams are all good. I love the optional mix-ins. The sizes and prices are decent. The ice cream cakes are good too!

Thank Rachelrowe14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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