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Reviewed 27 January 2018

My second time to the Dunes and again it was terrific! The rooms were very very clean and inviting!!! The 3 o’clock Tea and crumpets were such an added bonus!!!! I want to return just for that! The staff were kind and helpful! The lounge attender was a bit to be desired. He was not exactly attentive nor helpful ( but that was the only issue).

  • Stayed: January 2018, travelled with friends
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Review collected in partnership with this hotel
1  Thank no1mommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2018 via mobile

We’re just finishing up our annual LoRusso family reunion!
We can’t thank the hotel staff enough as they go out of their way to be sure you have a positive and enjoyable stay!
Again thank you all for making this another great reunion Year for us and we'll definitely see you all next year this time!

Stayed: January 2018, travelled with family
1  Thank Michael L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 January 2018

Got a room on the 8th floor with a great view of the ocean and a little bit of the boardwalk. It was bitterly cold outside so we didn't get to fully enjoy all of the outdoor amenities, but even staying entirely inside was enjoyable. Nice TVs in the room.

The fitness room is pretty lacking, but who goes to Ocean City to work out?

  • Stayed: January 2018, travelled with family
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1  Thank Peter Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 January 2018

Did not accommodate a request for a room change when we found we were in a double bed room instead of the king bed room we expected. The room was comfortable and clean, beautiful view of the ocean and nice lounge area.

  • Stayed: January 2018, travelled as a couple
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Review collected in partnership with this hotel
1  Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael T, Front Office Manager at Dunes Manor Hotel, Court & Suites, responded to this reviewResponded 26 January 2018

I'm very glad to hear that you enjoyed your stay at our property.

I'm concerned, however, that you said we did not accommodate a request for room change.

We strive to give every guest the best experience during their stay and we would never outright decline a room upgrade. You mention that you expected a king but received a two double. It's very likely this was a mistake through a third party booking site and I apologize that we were unable to give you a king bedroom. I believe the reason you were told this was due to us not having it available with being sold out of that room type.

When booking at any hotel, please call the hotel direct to make sure the room type is exactly what you're looking for.

And please, if you come back with us, ask for a supervisor and we would be more than happy to accommodate any requests.

I hope to see you again soon and thanks again for sharing your review with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 January 2018

Hotel is excellent. It gets a 5 rating but just wish the restaurant was better so giving a 4. We brought food so not to use the restaurant or ate out. Would love to see it improve so I could eat my meals there

  • Stayed: January 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with this hotel
1  Thank R4374YScathyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melissa D, other at Dunes Manor Hotel, Court & Suites, responded to this reviewResponded 25 January 2018

Dear Valued Guest,

We appreciate you taking the time to review The Dunes Manor Hotel. We strive to not only meet, but to exceed our guests expectations. We are sorry to hear that we fell short in the Restaurant department. Your concerns have been passed on to the Management team.

We look forward to hosting your next visit to Ocean City, MD.

Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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