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Reviewed 18 June 2022

We just spent four days at this oceanfront hotel. Congrats to management and ALL employees for being friendly, helpful and competent. Some renovations ( carpeting and fresh paint) are needed, but not a deterrent to staying here when the location is exceptional and employees are so welcoming. We had great beach time, and enjoyed the oceanfront balcony, outdoor pool,and poolside bar.
I spent a morning at Assateague Island ( 30 minute drive) photographing the wild horses, turtles, deer, that were plentiful. Check out the marsh walk for great views and wildlife. And if you time it right, you can stop for dinner at Assateague Crab House. We had exceptional crab cakes there!
Highly recommend this hotel!

Date of stay: June 2022
    • Location
    • Sleep Quality
    • Service
Thank africaadv
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Service Manager, Guest Services / Front Office at Holiday Inn Ocean City, an IHG Hotel, responded to this reviewResponded 19 June 2022

Dear Africaadv,

We are happy you chose Holiday Inn Ocean City, and what a joy to read your description of our hotel and the excellent service you received from our staff. We are also delighted you were pleased with our amenities, and we agree that our beautiful pool and a poolside bar are great places to relax after a day at the beach. That said, we have also taken note of your additional comments about our remodeling the accommodations, and we will share them appropriately. We appreciate your business and hope you will choose to stay with us again the next time your travel brings you to our beach. It was a pleasure having you as our guest!

Sincerely,
D.J. Kee
Guest Services Manager

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Reviewed 7 June 2022 via mobile

Stayed at this property for 3 nights. The hotel and grounds are fine if you have set the bar low and have no expectation of luxury accommodations because it certainly is NOT that. Some people are fine with just a place to rest their heads and to be oceanfront.

With that being said…the entire property needs a total renovation. The pool deck is 1980s style cement and loungers. Very odd that half of the pool deck area is an old tennis court. The rooms are so old. The highlight is they do now have a mounted flat screen TV. The bathrooms are so tiny that a large person would not at all be comfortable with the small space. The positive is that the towels are of good quality. The hallways are so old style with uneven floors and slow elevators.

The Holiday Inn down on the boardwalk is a beautiful property. I have personally stayed there and it was wonderful. This trip is a business trip and apparently all the tour company could afford for their guests is this very old Holiday Inn.

Date of stay: June 2022
Trip type: Travelled on business
Thank loveisbliss
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Service Manager, Guest Services / Front Office at Holiday Inn Ocean City, an IHG Hotel, responded to this reviewResponded 7 June 2022

Thank you for staying with us and taking the time to leave a review. We are updating our hotel, and we believe these enhancements will express our dedication to providing our guests with the best experience possible. We appreciate your patience, and we would love for you to return to see our newly refreshed hotel. Thank you again, and we hope you will allow us to welcome you back soon.

Sincerely,
D.J. Kee
Guest Services Manager

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Reviewed 4 June 2022 via mobile

While the hotel is in need of updates, the staff is amazing! They went above and beyond during our entire stay. From making it possible to have an ADA shower room with a connecting room, to providing a baking pan and HDMI cord, they were amazing. Always smiling and assisting!

Date of stay: June 2022
Trip type: Travelled with family
Thank racheloboe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Service Manager, Guest Services / Front Office at Holiday Inn Ocean City, an IHG Hotel, responded to this reviewResponded 4 June 2022

Racheloboe, thank you for the wonderful review of your stay at Holiday Inn Ocean City, especially for complimenting our staff. We are devoted to giving each guest a great experience; therefore, we are delighted you enjoyed your time with us! We look forward to welcoming you whenever your travels bring you back to the Eastern Shore.

Sincerely,
D.J. Kee
Guest Services Manager

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Reviewed 4 June 2022 via mobile

My BFF and I thoroughly enjoyed our stay! Staff was friendly. The other guests were friendly and FUN!!! And true to their word, totally quiet promptly at 10pm! Hotel restaurant - Touch of Italy was delicious! Can not wait to go back!!

Date of stay: June 2022
Trip type: Travelled with friends
Thank BabyDoll210
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Service Manager, Guest Services / Front Office at Holiday Inn Ocean City, an IHG Hotel, responded to this reviewResponded 4 June 2022

BabyDoll, it is great to learn that you and your friend thoroughly enjoyed staying at Holiday Inn Ocean City. We are delighted to know how much you loved your dining experience at our in-house restaurant, Touch of Italy, the best Italian restaurant in town, and the excellent service delivered by our associates. Thank you for being our guest, and we cannot wait to host you again soon.

Sincerely,
D.J. Kee,
Guest Services Manager

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Reviewed 28 May 2022

The hotel staff were very helpful and friendly. The hotel was very clean and the room was newly furnished. The new furnishings are very nice and modern. Great ocean front balcony. Indoor pool area was clean. The attached restaurant was great for breakfast and drinks and dinner. Housekeeping was available upon request. Nice open parking lot and easy to load and unload your luggage. Will definitely return.

Date of stay: May 2022
    • Location
    • Rooms
    • Service
Thank Brenda S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Service Manager, Guest Services / Front Office at Holiday Inn Ocean City, an IHG Hotel, responded to this reviewResponded 28 May 2022

Brenda, we are happy you chose Holiday Inn Ocean City, and what a joy to read your description of our hotel and the excellent service you received from our staff. We appreciate you mentioning our parking, spotless property, and on-site restaurant. We cannot wait for you to choose to stay with us again the next time your travel brings you to our beach. It was a pleasure having you as our guest!

Sincerely,
D.J. Kee
Guest Services Manager

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