Staff was nice enough to allow me and my family to check in 2 hours early since I am a IHG gold elite member. This gave us more time at the beach on checkin day. That was appreciated and they were able to accommodate us away from the elevator on a higher floor. Thanks for that.

The room was clean and as it should be. The carpets should be removed very soon and replaced cause they are dingy looking. Highly suggest this. The beds were soft, clean and comfortable. Like most hotels, the pillows are big and fluffy and tough to sleep with so if you can, bring your own flatter pillows from home.

Shower got hot ; almost too hot and water pressure was excellent. My only complaint about the bathroom was that the shower gel was completely empty and we had to get an extra bar of soap from the maid in replacement. Also, the maid said they were out of lotion too.

TV, ac, lights, microwave, mini fridge and sinks and all outlets worked good. We didn't use the Keurig machine cause we got coffee down stairs.

The breakfast was nothing spectacular but you can't complain about a free breakfast. The first morning they had scrambled eggs and something else. They had cinnamon rolls, juice, cereal, bagels, cream cheese, coffee, decaf, milk, muffins and yogurt. The second day they had mini cheese omelettes and sausages.

The second morning, we were woken up to the hotel fire alarm. We took it seriously at 8am and got dressed while the alarm pierced our ears while we were half asleep. However it was a false alarm because there was no fire and ppl were still going in to get breakfast. That was irritating, especially waking us up.

Staff again came through when I requested a late check out and allowed me 1 extra hour stay. Thank you for this. We were able to play at the beach one more time before leaving.

Stayed here for 2 nights with family as recommended by Trip Advisor, noting it met our criteria: family-friendly, near the beach, complimentary breakfast, parking and Wi-Fi. The room was generally clean amid the whiff of disinfectant spray. However, the shampoo dispenser was empty so we had to ask from the front desk. As noted in other reviews, housekeeping is minimal due to COVID-19 precautions. If you need extra towels, change of linens, etc. you need to ask the front desk. Guest take out trash by leaving it outside the hall but gets picked up regularly. Cleaning of rooms only occurs upon check out. Due to COVID-19, breakfast is all packed in a to-go bag. The beach is just about 2-3 blocks walk across Coastal Highway and not crowded. The staff are very kind and courteous. To name a few: Asia, Norbert, Buck and of course Marie. The indoor pool could be warmer and towels stocked regularly. I think once COVID is over, this place is worth coming back to.

Hotel isn’t cleaned properly. Found numerous hairs and debris in our room. The carpet is dated, filthy and faded. The over all condition of the property is dated. The wall paper is peeling, there is mold in the bathroom sink etc. The breakfast in the morning is continental in nature and has few healthy, fresh options. We stayed for one night. Glad we didn’t stay longer. The one good thing is the hotel is about a block from the beach and on the main road with lots of restaurants. This hotel might work for one night. I wouldn’t stay any longer. I’m not sure why this hotel has a trip advisor badge. This hotel is definitely well below average.