My dining experience at Cafe Luigi this afternoon wasn’t the worst, but it was far from the best. In the past, at least the service was good to exceptional.
Our party of four adults was seated at a table that was too small even before the bread basket arrived. When we were seated, almost a quarter of the table space already was taken with salt and pepper shakers, advertisements, etc.
The salt and pepper shakers, oil and vinegar cruets, cruets holder, and water glasses looked as though they hadn’t been cleaned in months. The wait person never brought the extra dinner napkins that we requested when she took our meal orders. Eventually, a member of our party retrieved extra dinner napkins from a service area.
Our meals arrived at different times, over a span of at least five minutes. Instead of clearing the table of the empty salad plates before bringing our entrees, the wait person stood and glared at us until we picked up our salad plates, to make space for her to set down our entrees. There was no space on the table to which to move the salad plates to the side.
The barely warm shrimp scampi was the worst I've had any place. The shrimp was rubbery because it was overcooked. Most of the linguini was glued together and not cooked enough. I cook my pasta at home al dente. Cafe Luigi’s linguini didn’t come close to al dente. The small lemon wedge had more seeds than lemon.
The salad ingredients were fresh, but the salad was overpriced because it consisted mostly of iceberg lettuce. I asked for the house dressing, and I didn’t ask for the dressing on the side. However, the wait person served my salad with no dressing on it, and she put oil and vinegar on the table, to use as the dressing.
Cafe Luigi is closing until its new location is ready. During the closure, management would be well advised to think of ways to improve the food, the service, and some of the seating. I hope that the new location has a better seating configuration and that the new location is much quieter.
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