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Reviews (283)
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Reviewed 28 July 2016

The room comes with exactly what you would expect from a good hotel: clean sheets, pillows, towels, TV, refrigerator, clean bathroom, Wi-Fi, breakfast, etc. The staff is friendly. The renovated lobby and lounge and pool area is beautiful. What I love the most about this place is that you get everything for a great price. The only downside I can think of is that the Wi-Fi is sometimes slow. Bottom line, you get a great room for a great price.

Room Tip: Great price, clean bathroom, clean room, friendly staff
  • Stayed: July 2016, travelled solo
    • Sleep Quality
    • Rooms
    • Service
1  Thank Timothy Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sal p, Manager at Bedford Plaza Hotel - Boston, responded to this reviewResponded 1 August 2016

Thank you for your four star review, please come again and let others know. We are working hard to fix all the deficiencies that others have pointed out.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2016

This hotel is excellent for its location and price. It smelled clean and our room was clean. We enjoyed a one night stay and the breakfast was more than enough. Yes, the hotel is going through a renovation but the price was at least 1/3 of what you will find in downtown Boston, MA. The owners and employees were very pleasant and could not have been more accommodating.

Room Tip: Next to a McDonald's if you want in-room food.
  • Stayed: July 2016, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Patricia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sal p, Manager at Bedford Plaza Hotel - Boston, responded to this reviewResponded 21 July 2016

Thank you for review, please come again.

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Reviewed 14 July 2016

My wife and I were looking for a "cheap" hotel within striking distance of the Boston Logan Airport as we had an early morning flight out the following day. The hotel has a nice charm. It is owned by an Indian family, all of whom were really friendly and helpful. The room was clean, the Continental breakfast was good, the facilities were nice. We could have spent a lot more money on a Five Star Hotel, but for what? The linens were clean, the bathroom and shower spotless, the carpet vacuumed... This place doesn't have a lot of bells and whistles but it was quiet, close to the airport, and safe. Plus I have to say I enjoyed the smell of curry coming from behind one of the employee doors.

Room Tip: Enjoy the place, it is a slice out of Bollywood.
  • Stayed: July 2016, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank averiett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sal p, Manager at Bedford Plaza Hotel - Boston, responded to this reviewResponded 21 July 2016

Thank you for review, please come again.

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Reviewed 10 July 2016 via mobile

This hotel is undergoing a total re-do, and the new rooms are very comfortable. But the best part about staying at this place is the staff members, who go beyond professional in being helpful and attentative to the traveler. Recommended!

Stayed: July 2016, travelled on business
Thank juanv02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sal p, Manager at Bedford Plaza Hotel - Boston, responded to this reviewResponded 13 July 2016

Thank you for your five star review, please come again and let others know.

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Reviewed 4 July 2016 via mobile

My wife and I spent three nights at this hotel. From the time I got there, I started keeping notes about the hotel.

If you are looking for good Wi-Fi then this isn't the hotel for you. Cellphone signals in the hotel aren't great either.

Bad about room: dirty sink, previous occupant's soap still in shower, and fruit from the nearby Stop & Shop still in refrigerator.

Bathroom screen was ripped and window was open when we checked it. Luckily there were no mosquitos or other bugs in the room.

The garbage cans in the garage are overflowing.

One of the staircases smells like stale piss. This is also the one where there is a child's scribblings on the wall (someone posted a picture of this).

One of the times by wife went to the front desk to ask for coffee grounds since the room wasn't restocked from the previous day. She came back to the room with coffee filters. The woman at the front desk didn't understand English. She ended up stopping in the breakfast area for the coffee.

The only good things: closeness of food places, which are in walking distance.
Stop & Shop is also in walking distance.
One of the garbage cans in the room was a decent size. Not the typical small ones you always find in hotel rooms.

Stayed: June 2016, travelled with family
1  Thank Dudley228
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sal p, Manager at Bedford Plaza Hotel - Boston, responded to this reviewResponded 13 July 2016

Thank you for your review, we will correct the issues you have pointed out. we are making improvements daily, please be help us by giving us more feedback to improve and we are on the way to making Bedford Plaza Hotel as one of the best independent hotels in the world.

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