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“Very friendly service, good standard American Chinese comfort food”

Panda House Chinese Restaurant
Ranked #17 of 63 Restaurants in Lenox
Certificate of Excellence
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Restaurant details
Good for: Child-friendly
Dining options: Dinner, Lunch, Reservations
Reviewed 24 September 2015

Service was extremely attentive and friendly. So different from most Chinese restaurants. Nothing too fancy here, no fusion etc, just good standard fare like General Tso's, Spare Rips and Lo Mein. Great if you have that craving. Will order again (just saw they do delivery on Grub Hub)

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    • Food
1  Thank lloydoblt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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56 - 60 of 114 reviews

Reviewed 22 August 2015 via mobile

We arrived at Panda House Chinese Restaurant at like 6pm. When we got in, it was packed with people. Waiters and waitresses were rushing to serve the food to customers, it was busyyyy.
I went with my family of 6 members. When we got in, the manager set us at the round table in the corner. We got our menus and was looking through it. After a couple of minutes later, one waiter came to our table and asked us if we wanted any drink or not ? We didn't want any, so we just ordered our meal. It took awhile for the food to come, so we were asking for our food. It took about a minute or two for our food to come after we asked. And then we started eating.
BOY WAS THE FOOD GOOD! I ordered the General Tso's Chicken, and you bet, it was delicious. The sweet and spiciness was just perfect for my taste. My daughter ordered the Pupu Tray with my son. It came with a lot of stuff. "Mhmmmm delicious", they said. My wife was complimenting them throughout the meal, I can tell that she was happy.
Even though it took quite some time for our food to be served, it was worth the wait. We were lucky to have that seat in the corner table at that time. The service of the waiter was great. Even though it was busy, he used some of his time to chat with us and asked how was the food. Of course we said it was delicious. We are definitely going back there again!

Thank Kevin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2015

We stopped in on a Sunday night around 6 pm. A party of six in a nearly empty restaurant. It took 10 minutes for the staff to figure the seating. We ended up with a table against the wall and shoved into a "U"-Shaped seating with lots of body contact. We sure got to know our table mates!

Took another 10 minutes for water and menus. Really? There were 6-8 staff standing around a none could take the initiative to wait on us.

We ordered and the food eventually came. The cold noodles with sesame sauce was fabulous. Everything else tasted like any other road side Chinese restaurant. The Happy Family did not leave us too happy, the hot pot chicken was OK, and the remaining dishes were nondescript. Yawn. All told, $125 for 6 of us.

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1  Thank Vulturecap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2015

This is a restaurant with a fair measure of elegance and a friendly and helpful staff. The food here was very good but, perhaps not unexpectedly, a bit pricey.

Thank MarcPva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2015

This plebeian looking establishment has a very comprehensive Chinese menu, cramped booths, helpful waiters, amateur staff, unhelpful management, and accomplished chefs. The hot sake was served luke-warm, as was the green tea. The ordered "on the bone spareribs" were served boneless, and the recommended vegetable dumplings lacked real flavor. But the main courses were outstanding! An order of Ma Po Tofu, while not on the menu, was nonetheless served up without question, although it lacked the authentic "kick" of Szechuan spicing. The Chicken and Broccoli and the Shrimp and Chicken dishes were very well received. At approximately $25 per person, this is a real value find! I look forward to sampling some of the other dishes at a more commodious table in the future.

Thank Pete K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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