We stayed for 1 night, thankfully! The staff was friendly and helpful but there were several issues. The rooms are extremely small and cramped, the room must have been on a slight slant because the dresser drawers would not stay closed, and you could not get by. We had to tape them shut. The bathroom was not clean. The drains in both the sink and shower were so severely clogged the water did not drain. The shower curtain rod was broken and the surface on the tub floor was filthy.. the iron left a powdery white residue on my clothes...it was gross and ruined my shirt! Breakfast was horrible, it was a self serve that lacked any fresh healthy options and the eggs were precooked Omelet with some weird cheese In it! They definitely need to update the rooms, they are very outdated and run down!!

Staff who work here takes care of the guest really well. Because of them I always choose this one to stay. Breakfast choices are limited but consistently good. Location also near to lot of good restaurants.

I made a reservation to stay at this hotel the day before arriving. We were spending time with people who were staying in a different hotel. We checked in at 7:30p.m. after someone in the group ended up in the emergency room with a knee injury after a fall. We dropped our backpacks in the room and went to grab a bite while we waited the verdict as to just how bad the injury was.

The hotel hallway had food scattered all over it which was such an unwelcoming site and it smelled like old stale cigarettes and pot a bit but it was just a place to sleep and we were happy to hear that breakfast was offered in the morning which made the $250.00 a night price tag a bit more bearable. The pool is tiny, no hot tub, this is just a place to sleep.

Well, as often happens on a Friday night E.R.s are packed and this was no exception, Urgent care was closed and as they called each hospital in the area it was determined that they wouldn't be seen and would have wait until the following day. She had to be carried to the car after the fall so made the decision to get home where she could be seen local the following day. We decided it best to check out in the event we were needed the following day, we went back to hotel grabbed our bags from room and proceed to checked out. The staff at the desk gave us the name of the person who would be in the next day to determine whether we could receive a discount.

There would be no refund, not even a discount. Our bags had occupied the room for 2 hours and therefore they weren't able book it to anyone else. Well, I could see there were still available rooms online so it didn't matter, they were going to have at least a few rooms available to offer others. I found it to be really bad customer service under the circumstances to not even offer a credit toward a future stay. After all was said and done with taxes we lost $280.00 (plus a tip for the person who would hopefully wipe the toilet seat). I understand they're a business and why they insist on some compensation, but to not show some flexibility when emergencies arise is bad business. They could have take the money then gave us a credit toward a future stay!