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All reviews front desk off the highway north shore early check would stay here again hot tub breakfast buffet parking lot wedding boston halloween proximity roomy
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Reviewed 28 July 2015

Room was nice size, however, the air condition unit was old and noisy. Not helpful for a quiet sleep. The bathroom was clean and function correctly. We stay at the room facing the backyard. it was much quieter than facing the highway.

Date of stay: May 2015
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank POSGT
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robert S, Manager at Boston Marriott Peabody, responded to this reviewResponded 2 August 2015

POSGT,
Thank you for taking the time to write a review of your recent visit to the Boston Marriott Peabody, here on Tripadvisor.

I'm glad to see over all your stay went well. I am sorry to hear of the difficulty the air conditioning unit gave you finding a quiet night's sleep. By the description you gave of where you room was located, our team has a good place to start in looking at units for repair and/or replacement.

Thank you again for your review and we look forward to serving you again in the future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2015

although this isn't the most beautiful property - the people and service make it a five star. Julie at the desk - rock star. server at breakfast - best we've ever been cared for. omlette station - perfect. all smiles, the nicest staff ever. i travel almost every week and i give this property an A+ for the people who make it a special place.

Date of stay: July 2015
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Elizabeth C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 July 2015

Spent the 4th of July weekend at the Boston Marriott Peabody Hotel. The accommodations were wonderful! Our wedding group had about 30 rooms. The rooms were lovely, the breakfast was wonderful, and the whole experience was great!

Date of stay: July 2015
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank debra m
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 July 2015

I stayed 2 nights and as gold club member had access to the concierge lounge. I must say that as a business traveller who frequently uses the Marriott concierge lounge I found the Peabody lounge disappointing. For breakfast they do not serve bacon. I asked the attendant during my first morning breakfast if the sausage would be replaced with bacon the next morning. She said that they have served only sausage for the past 14 years and do not serve bacon in the lounge. Every other Marriott lounge that I have frequented always served bacon as one of their hot items for breakfast. Why can't the Peabody follow this standard? Juice was only accessible by looking in the undercountedr fridge and pulling out one of the large plastic jugs. Then you have to look for the glasses also hidden away in an undercounter cabinet. This is not the case at other Marriott lounges. All others I have been to have glass pitchers with two different juices on the counter with glasses nearby. Both nights the evening snack was nachos and salsa. Surely they could come up with a different snack item each night, be more creative and look at improving the quality.On the first evening the hot item was a very low quality quesadilla which ran out quickly and was not replaced. On the second night the hot item was a low quality rice and mixed vegetable dish. Needless to say I was disappointed with these two hot items as other lounges have served very good quality hot items and kept them fully replenished. Dessert each evening was served in tiny ramikens and also very low end quality. Other Marriotts offer full cakes, or pies, cookies etc. of high quality. Overall I am very disappointed with this lounge. To me the gold club lounge generally is used by business clientele who expect high quality, alternatives day to day, great service and bacon for their breakfast. It appears that this hotel is looking to keep cost and quality low in their lounge. How do they expect their gold club members to feel about this type of product and service? If I were not a gold club member and got it for free, I would not pay extra for a room with Concierge lounge access. Come on Marriott, I know you can do better than this.

Date of stay: July 2015
  • Trip type: Travelled on business
    • Rooms
    • Service
1  Thank jalexd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 July 2015 via mobile

We arrived laden with luggage and could get no help from staff. Loaded the trolly which we eventually manoeuvred to the room. Apart from the lack of service on arrival it's a pretty standard corp hotel with no character.

If your on business, need/want to be near the highway and it's an overnighter it would be fine, but for anything more than that I wouldn't recommend it.

Date of stay: July 2015
Trip type: Travelled with family
1  Thank Jimdoagh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robert S, Manager at Boston Marriott Peabody, responded to this reviewResponded 19 July 2015

Jim G,
Thank you for taking the time to write a review regarding your recent visit with us. Though we do not have a bell staff at our hotel, I am sorry to hear that we were unable to assist with your luggage to your room in some other way. I have shared your comments with our team and discussed other options/resources available to offer guests such as yourself in the future.

Thank you again for your valuable feedback, we look forward to serving you again soon.

Regards,
Bob

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