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Reviews (798)
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All reviewsevening receptionfull kitchenseparate bedroomright next doorliving areasonic drivehome away from homepull out couchvery nice hotelsmall kitchenhot breakfastfast foodwafflesfront desk staffconvenient locationfree breakfastindoor pool
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Reviewed 16 August 2017

Well appointed rooms, clean and spacious. Great for traveling families. Location was excellent, as was entire property No complaints to be had. We would stay here again in the future for sure. Great value!

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Tim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dawn T, General Manager at Homewood Suites by Hilton Boston-Peabody, responded to this reviewResponded 24 October 2017

Dear Valued Guest,

Thank you for staying with us and we are elated that you had such a wonderful experience with us!

If you are ever in the area again please let us know as we would love for you to stay with us again.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2017

The hotel was fabulous; the rooms clean, comfortable, very nicely decorated. The bed was comfortable and the room quiet (5th floor).
The staff was great and helpful.
The breakfast area was well maintained regardless of the many visitors.
The reason for the 4 stars instead of 5 is because of the location which is difficult to access. The surroundings of the hotel are complicated and I strongly recommend simply getting a taxi to visit Salem from this hotel.

Room Tip: Rooms on the floors 3 and up are more quiet since they are away from the breakfast area.
  • Stayed: August 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Nadia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dawn T, General Manager at Homewood Suites by Hilton Boston-Peabody, responded to this reviewResponded 24 October 2017

Dear Valued Guest,

Thank you for staying with us and we are elated that you had such a wonderful experience with us!

If you are ever in the area again please let us know as we would love for you to stay with us again.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2017

My husband and children stayed here last Saturday night 8/5 and it far exceeded our expectations. First of all, the hotel is immaculate....all of the rooms are thoroughly cleaned and just sparkle. Secondly, the hotel offers more amenities than ever, including a freshly popped popcorn in the lobby for my daughter, a keurig coffeemaker in our room, every toiletry in the bathroom, and a fabulous full breakfast, included. I would recommend Hilton Homewood Suites to anyone and think they are raising the bar on excellent customer service/experience at reasonable rates. We also thought the manager provided outstanding customer service that night.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Service
Thank Tricey E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dawn T, General Manager at Homewood Suites by Hilton Boston-Peabody, responded to this reviewResponded 24 October 2017

Dear Valued Guest,

Thank you for staying with us and we are elated that you had such a wonderful experience with us!

If you are ever in the area again please let us know as we would love for you to stay with us again.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2017

We were in Boston for a wedding in Nahant and there were 4 of us staying in the suite. We arrived early afternoon and the desk staff was able to get us a room right away which was nice so we weren't rushed to get ready. The hotel is very close to where I95 and US 1 cross so getting anywhere is pretty easy (traffic permitting) but there was no real traffic noise. Aside from a couple of fast food places that are walkable you need a car to do anything. Lots of well-lit parking spaces around the building.

The room was nicely set up with good size sitting area and a well equipped kitchen area (i.e., fridge, microwave, dishwasher sink, etc., and a separate bedroom area. There were two double beds which for 4 adults makes it a little tight but the couch is a hide-a-bed which helps. Nice large bathroom as well.

The hotel was nice and quiet and breakfast (included in rate) was better than most.

  • Stayed: July 2017, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dawn T, General Manager at Homewood Suites by Hilton Boston-Peabody, responded to this reviewResponded 3 August 2017

Dear Valued Guest,

Thank you for staying with us and we are elated that you had such a wonderful experience with us!

If you are ever in the area again please let us know as we would love for you to stay with us again.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2017 via mobile

The rooms a perfect size and divided great however we did have stains on the walls. The beds weren't as comfortable as I had hoped and there's no complimentary toiletries if you forget something. The closest store is 711 and you'd have to walk down a busy highway to get there.

I also attempted to have late night tea which the hot water came out with black flakes in it and the coffee was cold. The food was also a disappointment.

Although it is like a mini apartment and great when you have guests coming from far away I was a bit disappointed by the basics that I'd normally look for in a hotel. Hampton Inn right next door I find the staff to be incredibly helpful and make every attempt at giving you the best stay possible.

Stayed: July 2017, travelled with family
Thank Familytime143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dawn T, General Manager at Homewood Suites by Hilton Boston-Peabody, responded to this reviewResponded 3 August 2017

Dear Valued Guest,

Thank you for staying with us and we are thankful that you had a nice stay with us.

If you are ever in the area again please let us know as we would love for you to stay with us again.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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